Aftersales Customer Satisfaction & Loyalty Woodcliff Lake, New Jersey, NJ 06.12.2024
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Technical Instructor/DeveloperAs an independent group of companies, the BMW Group has a commitment to creativity and breakthrough ideas that goes well beyond the racetrack. In order to continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with individuals who are innovative and always looking for the next great idea. If you share our vision and view yourself as an independent, creative thinker, we invite you to join our team in this exceptional role located in Woodcliff Lake, NJ.
Description
The Technical Instructor/Developer is responsible for delivering technical training to BMW Group dealership technicians and apprentice trainees for the Service Technician Education Program (STEP) through practical workshop training sessions and theoretical instruction in a workshop environment. This position will independently study technical material, repair procedures, and all relevant material related to BMW Group vehicle systems and procedures in order to improve their understanding and relevance.
Other responsibilities include: Develop and install relevant diagnostic tasks in vehicles for workshop training sessions.
Organize and maintain the professional appearance and operation of the training facility.
Assist in representing BMW Group University at assigned functions.
Be able to travel 10%.
Must be able to speak in front of large audiences.
Must have excellent presentation and communication skills.
Requirements: Associate degree in automotive technology or post-secondary certificate
BMW Master technician, or equivalent OEM Master technician, or ASE Master technician (A1-A8)
Will accept bachelor's degree in mechanical or electrical engineering in lieu of the above education requirements
If candidate has associate degree in automotive technology or post-secondary or certificate or bachelor's degree in mechanical or electrical engineering, then 5+ years required in any of the following fields:
BMW Master tech, or OEM equivalent.
Automotive technical instructor
OEM or Aftermarket automotive product engineering
OEM or Aftermarket automotive service engineering
If candidate does not have associate degree or post-secondary certificate or bachelor's degree in mechanical or electrical engineering mentioned above, then 7+ years' experience in any of the following fields:
BMW Master tech, or OEM equivalent.
Automotive technical instructor
OEM or Aftermarket automotive product engineering
OEM or Aftermarket automotive service engineering
Join the BMW North America team and enjoy a high-performance Total Rewards package that may include:
Medical, Dental, and Vision insurance
All with options for $0 Employee contribution
401(k) with Company match
Retirement Income Account (RIA)
Employee vehicle program
Paid Parental Leave of up to 6 weeks
Paid Time Off in addition to Company paid holidays where eligible
Hybrid work environment
Voluntary Benefits to fit your needs
The pay range for this role is $57,900 - 125,000.
The selected candidate's education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.
Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.
At BMW, we are driven by diversity, equity, and inclusion. We are proud to be an Equal Opportunity Employer and are welcoming of all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Technical Instructor/Developer
Legal Entity:
BMW of North America LLC.
Location:
Job Field:
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