Technical Lead

ABOUT VIAPLUS: ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients. We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a "one account" feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue – all while providing exceptional customer service. Learn more: http://www.viaplus.com ABOUT VINCI HIGHWAYS VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience. More information: https://www.vinci-concessions.com/en/vinci-highways https://www.linkedin.com/company/vinci-highways/ @VINCIConcess JOB PROFILE: Technical Lead JOB LOCATION: Carrollton, TX JOB RESPONSIBILITIES: As a Technical Lead, you will play a crucial role in driving the design, development, and maintenance of complex application software. Your responsibilities will encompass a wide range of tasks, from analyzing business processes to overseeing the implementation of software enhancements. You will collaborate with project teams, provide technical support, and contribute to the improvement of architecture and design principles.Analyze, design, and write detailed technical specifications based on interactions with business users and technical experts.Conduct business process analysis to identify solutions for process improvement.Create system requirements derived from business requirements, use cases, and usage analysis.Define transitional requirements for smooth implementation of existing/new products or processes.Co-operate with project teams, providing technical support and proposing improvements to operational procedures.Troubleshooting technical issues for the project and provide technical recommendations.Integrate with payment gateway or other tax paying entities for implementationCollaborate with enterprise architecture, application, and infrastructure teams to produce optimal conceptual designs.Propose changes in processes, policies, and standards related to architecture and design principles.Work on disrupting legacy off-the-shelf data management and visualization practices.Maintain and enhance complex application software, resolving bugs and issues.Perform root cause analysis and implement fixes without impacting other areas.Ensure successful entry and exit test criteria are met for each iteration.Create algorithms and use development languages and tools such as ASP.NET, C#, MVC, AngularJS, ADO.Net, Web Services, Windows Services, Windows Workflow, WCF, Team Foundation Server, Visual Studio, SQL Server, Entity Framework, and SSRS.Develop and enforce naming standards, standard templates, and common standard procedures.Monitor development and production environments for consistent performance.Coordinate with IT groups and external vendors to ensure effective application services.Implement and enforce security for Microsoft SQL Server and MYSQL databases.Develop technical reports, instruction manuals, and documentation for customized application software.Plan and implement shared software, configuration management tools, and development tools.Oversee the installation of hardware and software, monitoring program performance after implementation.Develop formal test plans/scripts and work with the team on integration test plans.Manage and appropriately escalate delivery impediments and changes associated with product development initiatives.Participate in Factory and Integration testing for ViaPlus products.QUALIFICATIONS:Proven experience in designing and implementing complex application software.In-depth knowledge of development languages and tools such as ASP.NET, C#, MVC, AngularJS, ADO.Net, Web Services, Windows Services, Windows Workflow, WCF, Team Foundation Server, Visual Studio, SQL Server, Entity Framework, and SSRS.Strong analytical and problem-solving skills.Excellent communication and collaboration skills.Ability to lead and mentor a technical team.Experience with security implementation, software patching, and encryption practices.Familiarity with database access management and monitoring techniques.Proven experience in overseeing the installation and monitoring of hardware and software.Knowledge of structured analysis and design methodologies.Experience in preparing technical reports, instruction manuals, and documentation.EDUCATION & EXPERIENCE:Bachelor's degree in Computer Science, Information Technology, or a related field.8+ years of experience in software development and system analysis.SUPERVISORY RESPONSIBILITIES N/A WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.