Opportunity
As a Technical Product Manager at Thoughtful AI, you'll be at the heart of transforming how healthcare organizations operate, driving real-world impact through our advanced AI Agents.
You will harness your skills in data analysis, customer discovery, and project management to deeply understand customer needs, crafting aggressive and high-impact product roadmaps that prioritize and amplify customer value.
In this role, you'll have the agility of a small, empowered team and the tools to turn vision into reality.
You'll work closely with cross-functional teams of engineers, PM's, and customer success to ensure that our AI Agents deliver the goods, enhancing efficiency and patient outcomes across healthcare environments.
As a domain expert, you'll lead the roadmap and execution of specific Thoughtful AI products, championing their implementation across diverse healthcare clients.
Your blend of technical and strategic expertise will position you as a vital partner in helping customers unlock their operational potential and achieve never-before-seen results.
Key Responsibilities Lead Problem Discovery: Deeply investigate and define customer challenges, gathering insights to inform the strategic direction of AI Agent deploymentDrive Data-Driven Decision Making: Use data analysis and customer research to prioritize product features and improvements, ensuring each roadmap decision aligns with customer needs and operational goalsExemplify Impeccable Project Management: Drive seamless project execution through meticulous planning, clear communication, and proactive issue resolution, ensuring timely delivery of high-impact initiatives aligned with customer and business objectivesServe as the Voice of Truth: Act as a trusted advisor to stakeholders, transparently communicating insights and findings about any current technical limitations or challenges encounteredEvaluate Business Impact: Assess how different technical approaches influence business outcomes, supporting data-backed prioritization of product roadmapsOptimize Discovery and Delivery Processes: Collaborate on developing efficient processes and playbooks that streamline problem discovery and roadmap planning to ensure high-quality, scalable deploymentsInform Product Design with Data Insights: Collaborate with the product and platform engineering teams, using findings from customer discovery to shape the design of products that align with emerging needsLead Cross-Functional Collaboration: Guide and mentor a cross-functional team, including program managers and engineers, to ensure effective problem exploration and alignment across product initiativesMinimum Qualifications Bachelor's Degree in Computer Science, Math, or related discipline required, or eight years of equivalent work experience5+ years of experience in product management, ideally with a focus on data science, machine learning / AI, search, or related technologiesExperience in external customer-facing environment is essentialThe ability to think creatively to solve problems with a straightforward approach.Exceptional written and verbal communication skills with a talent for the precise articulation of hypotheses and outcomesRuthless prioritization skillsAn entrepreneurial mindset and determination to do whatever it takes to achieve your missionPreferred Qualifications Having worked in high-stakes projects with executive visibility and scrutiny You have a strong background in technical product management, ideally coming from a data-heavy or healthcare technology companyExperience with Python, AI, automation, RPA, OCR, IaaS, PaaS, DevOps, and product engineeringThe ideal candidate will have demonstrated the ability to work collaboratively across the organization, possess strong technical and leadership skills, and have experience building and fostering strong working relationships.Experience influencing without direct authority at senior levels of internal and external organizations, as well as strong people and negotiation skills Thoughtful AI Benefits Market-leading base salary and bonusEmployee stock optionsMedical, dental, and vision insurance for you and your dependentsWe expect you to unwind and disconnect for three weeks per year while still getting paid
California Salary Range
$180,000-$220,000 USD