The Learn team provides a central platform for individuals to learn, grow, and adopt technology. Through this platform, users can access technical documentation, training, Q&A, architectural guidance, and code samples. Our aspiration is to be our customers' trusted way to learn, get answers, and connect to community.
We are looking for a product manager for a contract to support our client's Community Experiences product line.
Responsibilities: Maintain current status of customer requirements for existing and future products and proactively seek user feedback in order to improve application design and deployment.Maintain knowledge of business direction and strategy and incorporate requirements into the product planning process.Develop relationships with Program Manager to facilitate product development.Identify, evaluate, and recommend marketing opportunities consistent with product line objectives.Demonstrate and position the product to internal and external audiences.Represent business requirements and priorities in the development of products.Additional Responsibilities: Coordinate work between our Data Science team and a key business partner to deliver a data pipeline that meets the partner's needs.Collaborate with Engineering to deliver specifications and prioritization for instrumentation of controls needed to support required reporting.Collaborate with Engineering to deliver specifications and prioritization needed to support a content migration between two critical customer-facing systems.Assess existing reporting against business needs and collaborate with Engineering and Data Science to develop a report/dashboard structure that meets team and partner requirements.Candidate Requirements: 3+ years experience in product/service/project/program management or software development OR equivalent experience.Minimum 3 years experience with expertise in data analysis and structure, including refining key performance indicators.Minimum 3 years experience with implementing technical SEO solutions in large scale content migrations.Minimum 3 years experience defining technical standards that adhere to privacy and security best practices.PLEASE be prepared to provide a copy of a technical spec you have developed.Preferred Qualifications: Interest in community support and deflection measurement.Experience working with technical program managers on delivery against strategic objectives.Excellent interpersonal, communication, and cross-group skills.Exceptional problem-solving, strategic and creative thinking, and technical skills.Self-driven and able to work through ambiguity with minimal direction.Attention to detail, highly organized, with an absolute focus on quality of work.The target hiring compensation range for this role is $60.24 to $66.93 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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