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The Chief Technology Officer Organization has a vision of setting high standards for technical excellence, talent, strategy, and norms across Technology. It also aims to encourage and cultivate technical innovation and enhance and highlight the organization's technical pulse.
This position works with the Program Director of Generative AI Enterprise Enablement. The successful candidate will act as strategic partner to the foundational delivery teams and requesting business and tech teams to enable Generative AI use cases for American Express at scale. This role works on the team responsible for ensuring end to end delivery and coordination across multiple technology partner teams such as Information Security, Cloud and Network Engineering and Enterprise Architecture and the use case technical and business teams ensuring timely delivery of Gen AI use cases within the enterprise.
Responsibilities:
Collaborating effectively with delivery partners, building key relationships to identify and handle dependencies.
Developing and supervising key Use Case project tasks and achievements using your toolbox of techniques like teamwork and collaboration, planning, coordination and leadership.
Producing regular reporting demonstrating progress against key achievements for all delivery partners, outlining key risks and dependencies and plans for the next reporting period.
Navigate and understand a complex and constantly evolving technological space with an open mind, creative problem-solving skills, and a bias for early action.
Leads and appropriately brings up delivery impediments, risks, issues, and changes tied to enterprise enablement development initiatives
Track progress, contribute to design discussions, issue resolution and remove obstacles to ensure milestone commitments are met.
Being a motivated, high-performing change agent.
Minimum Qualifications
Bachelor's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred
At least 2 years of experience in technical project management.
Ability to work with multi-functional, geographically dispersed teams on complex projects.
Experience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality
Ability to communicate effectively with third parties and technical and business teams
Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
Demonstrated willingness to learn new technologies.
PMI and/or Scrum Master Certification and Experience using Jira or Rally is a plus
Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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