Technical Service Representative

Technical Service Representative
Plymouth, MN
Currently looking for skilled individuals to fill temp-to-hire Technical Service Representative openings with a company located in Plymouth, MN. Interested candidates should a degree or equivalent experience, be able to work with minimal supervision and complete all assignments on time.
Technical Service Representative Job Description:

Maintain warranty / repair records. Analyze individual situations and determine appropriate course of action to be taken. Confer with and coordinate customer service activities with appropriate personnel from various company departments. Provide necessary follow-up and service over the phone or in writing to resolve customer problem. Handle returns and return authorization log. Discuss and resolve customer problems with sales representatives. Communicate effectively with customers, service representatives, and sales representatives. Demonstrating customer concern by quickly and accurately responding to problems. Some company travel, as needed, is required. Technical Service Representative Job Requirement: High School diploma or general education degree (GED) 2-to-4-year degree (electrical / mechanical) or three years electrical service department experience Proficient typing / keyboarding skills Good communication skills Ability to read an electrical schematic and mechanical drawing Exercise discretion and independent judgment
Compensation for Technical Service Representative: $24.00 per hour to start