Our client is seeking a Technical Support 3 to join their team.
As a Technical Support 3, you will be part of the IT department supporting customer service.
The ideal candidate will have clear and concise communication skills, a minimum of 3 years of IT experience, and a minimum of 3 years of customer service experience which will align successfully in the organization.
Job Title: Technical Support 3 Location: Detroit, MI Pay Range: $37 - $40 /hr.
What's the Job?
Provide technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
Install, configure, and maintain hardware and software.
Assist in maintaining and updating documentation.
Provide support for remote users.
Assist in the development and implementation of new systems and procedures.
What's Needed?
Minimum of 3 years of IT experience is required.
Minimum of 3 years of customer service experience is required.
Clear and concise communication skills required.
Local candidates only.
Please do not submit candidates who will need to relocate.
Please See Full Job Description Attached for full list of requirements.
What's in it for me?
1 year with extension likely.
Position location: 3062 W Grand Blvd, Detroit, MI, 48202.
Candidates for this role will be required to be ONSITE 5x a week at 3062 W Grand Blvd, Detroit, MI, 48202.
Clear and concise communication skills required.
Resource will not be able to gamble within casinos or participate in online gaming in the State of Michigan.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity.
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