Location: Detroit, MI Type: Contract Job 11660 Salary: $36.76 - $44.22 Per Hour Apply Now Technical Support 3: Your New Career Awaits Are you a seasoned IT professional with a knack for problem-solving and team leadership?
Your search ends here We are a leading company in the tech industry, currently on the lookout for a proficient Technical Support 3 to join our dynamic team.
If you have a flair for technical diagnostics, hardware and software maintenance, and network product support, this is the perfect opportunity for you What You'll Be Doing Acting as a technical expert to diagnose and resolve computer hardware and software issues, both on-site and remotely.
Leading and coordinating teams to work on processes, procedures, and technical specifications.
Effectively communicating with users, staff, and managers to ensure smooth operations.
Maintaining a comprehensive knowledge of computer-related equipment and end-user software.
Analyzing operational problems, investigating alternative solutions, and assessing potential risks.
Initiating corrective actions and maintaining records of the status.
Teaching and assisting other staff members and users, as well as managing projects.
Providing server support, telecommunications support, and database systems support.
Enforcing security standards to ensure the safety and integrity of our systems.
What You'll Need A Bachelor's degree with significant credits in computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management, or mathematics.
Two years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11.
Alternate Education and Experience An associate's degree with significant credits in the aforementioned fields and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4,160 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement.
High school completion and four years of experience as an application programmer, computer operator, information technology technician, or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement.
Does this sound like your dream job?
Contact us directly to learn more and embark on your new career journey blueStone Staffing Solutions brings top talent to some of the most desired companies on a contract, contract-to-hire and direct hire basis.
We take pride in presenting our candidates with great opportunities they may not have exposure to elsewhere.
By working with blueStone, you'll have access to rewarding job opportunities, competitive compensation, and industry leading benefits packages.
We look forward to helping you land your next career opportunity and achieve your goals