Technical Support Manager, Wastewater

Details of the offer

Energy Recovery (NASDAQ: ERII) creates technologies that solve complex challenges for industrial fluid-flow markets worldwide. Building on our pressure exchanger technology platform, we design and manufacture solutions that make industrial processes more efficient and sustainable. What began as a game-changing invention for desalination has grown into a global business advancing the environmental sustainability of customers' operations in multiple industries. Headquartered in the San Francisco Bay Area, Energy Recovery has manufacturing, research and development facilities across California and Texas with sales and on-site technical support available globally. For more information, please visit www.energyrecovery.com.

What You Can Look Forward To:Energy Recovery is seeking a qualified candidate for an immediate job opening for the position of Technical Support Manager. This position reports to the Sr Director of Product and it is responsible for providing technical Sales support on all Energy Recovery products in the Indian and South-East Asian market, for assisting in developing product application expertise.

What Will You Do?Provide technical Sales support for all Energy Recovery product inquiries including: product selection, performance projections, motor selection, value proposition determination, and miscellaneous technical support during proposal of OEM projects.Work in collaboration with the Sales team in pre-sale activities in the Indian and South-East Asian region including: traveling, meeting prospect customers, providing product training to customers and sales representatives.Assist in developing applications by researching and evaluating technical publications on desalination and wastewater treatment processes.Assist in the development and the maintenance of any ERI technical tools used by Sales and customers. Develop and validate calculation models with field performance data.Support the preparation of technical documents and marketing collaterals for the promotion of products or applications.Attend and conduct technical oral presentations at regional industry conferences and seminars.Support Field Service group by supervising plant commissioning and startup activities.All other duties as assigned. What You Bring to the Table:4+ years of application and/or process engineering experience in water/wastewater treatment.BS, MS preferred, in Engineering.Strong analytical skills.Must be reliable, self-directed and capable of working independently, with the ability to work on numerous projects simultaneously and use sound judgment in prioritizing tasks to meet deadlines.Proactive, team-oriented person who can anticipate needs, take initiative with excellent follow-through and requires minimal direction or supervision.Hands-on experience cross-functioning & collaborating with other departments.Must be organized and detailed, as well as process-oriented with the ability to work under deadlines and time constraints.Strong oral and written communication skills to present at industry conferences and to prospective customers.Be able to travel 20%-30% of the time. We are an EOE/AA employer committed to workforce diversity. No recruiters or phone calls.
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