Company Overview Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security.
With deep mission expertise, Metrea focuses on delivering effects as-a-service across a spectrum of domains including Air & Space, Electromagnetic & Cyber, and Synthetic.
Metrea Management provides central services to eleven (11) global capability units via Operations, Solutions, Strategy, Legal, and Finance teams Capability Unit Overview Metrea Simulations (MSIM), redefines the cutting edge of flight simulation and services.
Our expertise in physics, engineering and artistry allows us to leverage modern technologies in new and unprecedented ways in order to create the most realistic and immersive flight simulation training products and experiences possible.
Through our technologies, customers enjoy an optimal path to efficient training, design, technology development and tactical analysis across the aviation sector.
Our technology nucleus of advanced AI, flight and sensor modeling enables us to augment reality through the lens of next-generation products and services.
Position Summary Metrea Simulations is looking for a Technical Site Support Specialist to come join our US team and help us build/manage the hardware side of our operations state side.
This entails sourcing and structuring of COTS components for various flight simulation setups such a simulation rigs etc., overseeing inventory as well as on-site deployment for our US customers.
We strive to push the boundaries of what's possible in simulation and you will work closely together with our artists, programmers and domain experts (e.g.
fighter pilots) in doing so.
Furthermore, this will be a customer facing role where you get the chance to directly interact with customer stakeholders such as fighter pilots and program managers within the air force.
Role and Responsibilities Act as the US lead for all hardware and operational requirements from customers and business units Work closely with internal software developers to build solutions based on customer requirements Provide onsite technical support for nationally based aerospace customers Manage existing and source new inventory as required Maintain the reliability and performance of all assets Document customer feedback and communicate this effectively with internal stakeholders Work with internal teams to coordinate all storage and transportation to support customer demonstrations/set up Skills and Experience Experience working in a technical, customer facing role A high sense of self-motivation and initiative Competency in installation and support of IT hardware and simulation rigs Desire to provide a high quality customer service with excellent attention to detail Strong administrative and organizational skills Problem-solving skills Service minded Additional Eligibility Qualifications US Citizenship (able to obtain security clearance) Our Culture Metrea's single core value, "rooted in humility," is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver.
These attributes, combined, form our Teammate Firmware, our culture.
We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture.
We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for.
Right to Work The employee will have the legal right to work in the United States and will be able to produce right to work documentation.
Equal Opportunities Statement Metrea Simulations (MSIM) is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other characteristics protected by law.
Work Location Annapolis Junction, Maryland, USA.
Work Environment This position will be based at the Metrea premises in Annapolis Junction.
However, there will be some flexibility for remote work as well as some travel required for supporting our customers on-site.
Travel Some travel required