Responsibilities: Provide live and virtual technical training to dealership technicians in the areas of diagnosis, service, and maintenance of all automotive systems on Client, Dodge, Jeep, Ram, Alfa Romeo, and FIAT vehicles Drive new model vehicles for evaluation and product familiarity Prepare for and maintain the highest-level of technical proficiency in all Skill Areas Maintain inventory and functionality of tools, components, vehicles and facility Support the Course Development Team if/when required Assist in the development of training schedules Assist with individual course registrations and roster processing to ensure optimal course seat fill Prepare content delivery using cameras and online platforms to maximize technician involvement Coordinate with Business Center Field personnel on training initiatives, as required Communicate with dealership personnel on training requirements Counsel with Service Managers to help them understand and utilize technical training for the benefit of the dealership Requirements: Technical knowledge of automotive components and systems Demonstrated ability to work skillfully with highly technical diagnostic equipment, including: Scan Tools, Lab Scopes, DVOMs, Air Conditioning Recycling Equipment, Vibration Diagnostic Equipment, etc.
Ability to interact effectively with various personality types Strong communication skills – written and verbal Ability to complete tasks with minimal direction, including self-guided study, to stay current with technology Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.)
Must have excellent time management and organizational skills Experience with Zoom, Adobe Connect, YouTube or other online content presentation platforms is preferred, but not required Minimum of two years experience as a technician (Clients brands dealership preferred) Experience teaching automotive preferred Willingness to travel, as needed (up to 30%) Education: A degree is preferred but if youve got good experience, well take that, too