Technical Writer

JOB DESCRIPTION Job Title: Technical Writer Department: Engineering Reports To: Senior Industrial Design Engineer FLSA Status: Non-Exe mpt Compensation Base Range : $52 , 000.00 - $68 ,000.00 Annually WHO WE ARE:
REP designs world-class, innovative gym equipment that is sold around the world, and we are now expanding into apparel, supplements, athletes, and events. REP was established in 2012 by two brothers who shared a deep passion for fitness. From our humble beginnings of selling bumper plates out of a small garage, REP has experienced remarkable growth, now occupying over 300,000+ square feet of office and distribution space in the USA and internationally. With a dedicated team of over 150+ fitness enthusiasts, our mission is to "Improve Lives by Sharing our Passion for Strength." Our commitment to innovation, customer service, and value sets us apart.
We believe in building a culture centered around fitness, so we specialize in outfitting home gyms, commercial gyms, and strength and conditioning facilities. Our dedication to excellence has been recognized multiple times when we were featured in the Inc. 5000 fastest growing private companies in 2018 and 2021 and then voted the best home strength product launch in 2022 by Garage Gym Experiment. Our team works out together, and we regularly invite fitness superstars to join us. We organize fun challenges to test our limits - and the limits of our equipment .
At REP, we continue to grow and bring new opportunities for those who want to be a part of a winning team. We firmly believe that being surrounded by like-minded individuals fuels creative energy and fosters a fu n and collaborative work environment. This role is based in our state-of-the-art headquarters with a bright, spacious, shared workspace; scenic views of the Rocky Mountains; and a kitchen always stocked with healthy snacks, protein powder, and coffee. ?We offer a hybrid work environment with a minimum of three days in the office, but there's flexibility about which days and hours.
OUR CORE VALUES: Think Like a Customer - We empathize with our customers; understand the ' why' behind every decision we make
Progress not Perfection - We don't let perfect get in the way of good ; we are better today than we were yesterday
Positive Attitude - Be a glass half-full kind of person and remember to have fun
Teamwork without Ego - We put the team above ourselves; we only win together
Take Initiative - We drive momentum; if there is an opportunity to make us better, we want to hear it
WHAT'S IN IT FOR YOU: Our commitment to quality and transparency applies not only to our products, but to our people. We are focused on creating a fun, exciting, collaborative space that's centered around health and well-being. We empower everyone on our team to take control of their careers and balance their work and life in a modern, fast-paced environment.
We offer an exceptional compensation package which includes:
DAY ONE BENEFITS! Medical, Dental, Vision (100% premiums covered by REP for employee only coverage)? Health Savings Account (HSA) with employer contributions? Flexible Spending Account (FSA) options? LTD/STD, Life and AD&D (100% premiums covered by REP) ?401k and Roth options with employer match up to 4%? Employee Assistance Program (EAP)? RECHARGE YOURSELF! 4 weeks of PTO accrued during your first year?48 hours of sick leave annually?7 paid company holidays with an additional floating holiday Paid Parental leave after 6 months of employment ? ? Birthday - Paid day off? PUMPED-UP PERKS! Unique bonus structure that rewards exceptional individual performance as well as company-wide performance? Full access to employee gym? Employee discount on REP equipment and apparel? Daily snacks and drinks provided by REP (for onsite employees)? 'Fitness' casual attire? Company and team building events ? Professional growth and development within the organization? LIFE-WORK balance? ABOUT THE ROLE: The Technical Writer/Drafter serves a vital role in creating a stellar Customer Journey for those who buy our products. This person will have great empathy for those customers who chose to assemble our products themselves and use the documentation you create to assemble and troubleshoot the product they have purchased . The documentation needs to be clearly understood by non-technical persons using primarily product diagrams, symbols, icons, and minimal verbiage. Assembly steps need to be detailed and coherent from beginning to end with little doubt of how the product goes together. We are looking for someone who can merge into our current methodology then evolve and manage the process and success rate of the documentation. Duties extend to producing other product related documents that are customer facing and utilized by various internal departments . Creating "near real" looking product renderings using various software is something to know or be willing to learn. If you are the person who can transport themselves in what the customer will experience when receiving our product and develop the means for them to go from a box of parts to a fully assembled product with no confusion, no frustration, and no anger, we want to talk to you.
ESSENTIAL FUNCTIONS: include the following. Other duties may be assigned .
Organize meetings with engineers, Industrial Designers, and customer support representatives to identify needs and scope of assembly manuals, parts sheets, and other documentation. Independently develop drafts and arrange reviews with key stakeholders . Write, edit, organize, and publish manuals, instructions, catalogs, and other technical and administrative publications according to established processes and standards for style, content, and quality that are effective for the desired purpose. Create and update graphics for documentation including photographs, drawings, diagrams, and charts to make publications easier for the audience to understand. Create assembly manuals and other product documents using SolidWorks, SolidWorks PDM, SolidWorks Composer, and Adobe Illustrator. Know, or be willing to learn, how to create product renders using Blender/SolidWorks for public facing content. Improve workflow process, maintain , and improve design guidelines, collaborate on improving customers experience with our products and documentation. Willing to accept changes to work completed with appropriate change to schedule without emotional drama. WHAT YOU WILL BRING: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to read and understand 2-D drawings, 3-D solid models, engineering specifications, and maintenance. Must possess strong analytical skills and a high level of attention to detail . Ability to adapt to change and new information , including adapting behavior and work methods in response to changing conditions or unexpected obstacles. Must be able to work independently with minimal supervision; ability to move from one job task to another quickly and demonstrate problem solving skills. COMPUTER SKILLS: Proficient with SolidWorks SolidWorks Composer SolidWorks PDM Adobe Illustrator and Adobe Acrobat Microsoft Suite: Word, Excel, Outlook, and Teams EDU CATION AND/OR EXPERIENCE: Associate 's degree preferred . 0 to 2 years related experience and/or training preferred c reating manuals and technical documentation for consumer goods. CORE COMPETENCIES: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. Resourcefulness - Securing and deploying resources effectively and efficiently. Collaborates - building partnerships and working collaboratively with others to meet shared objectives Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement . Collaborates - building partnerships and working collaboratively with others to meet shared objectives Situational Adaptability - Adapting approach and demeanor in real-time to match the shifting demands of different situations. Customer Focus - Building strong customer relationships and delivering customer-centric solutions . Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Global perspective - Taking a broad view when approaching issues, using a global lens. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to sit and use hands to operate the telephone , type and operate the computer and mouse. Physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions . The e mployee is frequently required to talk, hear, and bend and twist neck. The employee may occasionally lift and/or move up to 100 pounds and rarely lift and/or move up to 50 pounds assi ste d . Specific vision abilities required by this job include close vision and distance vision.
REP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, REP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at REP.