DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, the U.S. Navy, state and local government and commercial clients in health care, technology, and financial services industries.
The three letters of our name, DRT, stand for Driving Resolution Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing challenges - together.
We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make vision a reality.
What you will be supporting:DRT is seeking a Technical Writer to support the FDA Office of Digital Transformation (ODT) on a full technical assessment of FDA's Enterprise Content Services (ECS) and to provide support for the Enterprise Complaints Management System (CMS).
What are we looking for?The Technical Writer will create various artifacts associated with the execution of two projects: 1) a full technical assessment of FDA's Enterprise Content Services (ECS) and 2) support for the Enterprise Complaints Management System (CMS). Success in this role requires a candidate who can handle a high-degree of flexibility, works well in a fast-paced environment, and thrives on dealing with ambiguity, balancing frequent changes in priority, and managing complex relationships with customers and stakeholders.
Fun stuff you will do on the job:Developing, communicating, and adhering to goals for content, workflow, and aim of writingWorking with the team to ensure document accuracyReviewing written technical documents for clarity, grammar, spelling, punctuation, content, and styleMaking any necessary corrections to technical documentsEnsuring that all written content meets FDA and ODT requirementsCreating templates that are easy to apply and adaptConducting quality assurance on program documentsConforming to strict editing guidelines and security clearance protocolsEnsures conformance with work standards and the DRT Quality Management guidanceWork in cross-functional organizations with a focus delivery value and outcomes to our clientDevelop process documentation, streamline and improve business practices, identify efficiencies and support change management effortsFacilitate improved communication across the project team, hunting down information and inputs from the right parties, and establishing collaboration forums This is you:A minimum of 3 years of experience as a technical writer/editor and in working with a variety of style guidesIn-depth knowledge of technical conceptsExperience with desktop publishing, multimedia production, and online documentation softwareExperience working independently to ensure timeliness and quality of work, managing client interactions, and reporting process/issuesExperience with technical projectsExperience prioritizing work in a fast-paced environmentExceptional organizational skillsStrong writing skills and/or technical editing skillsSkilled in the use of Microsoft Office suite; Word, Excel, PowerPoint, Visio etc. You will wow us even more if you have these skills:Experience as a technical writer and/or editorExperience working within FDA or HHS Education & Training:A bachelor's degree in journalism, English, applied science, mathematics, engineering, or another related field or equivalent experienceA Master's degree may be advantageousProject or Agile certification preferred, but not required DRT's culture is reflective of our core values:
Professionalism: Be a leader and someone your customers and colleagues can count on by taking ownership and accountability for your work. Demonstrate a solution-oriented mindset and bias for action. Show empathy, dignity, and respect for each other. Be "high minded", maintain a calm demeanor when dealing with ambiguity or adversity and stay out of the fray (i.e., avoid drama).Quality: Do things right and do the right thing. Pursue excellence in your work by delivering quality services and products that provide high value and return on investment (ROI).Teamwork: Work with each other, the customer, and DRT. Demonstrate flexibility, a positive attitude and willingness to work collaboratively to help others and share information.Customer Mission Focused: Commit to customer success and strive to exceed expectations by understanding the mission, executing the customer's vision, and solving challenges to drive results and achieve mission goals. Build meaningful customer relationships by asking thoughtful questions, listening, and operating transparently.Growth Mindedness: Commit to company, team, and personal growth. Embrace an entrepreneurial spirit by actively seeking opportunities to support new customer projects and/or solve problems. Actively work to improve your skills, learn to be comfortable with ambiguity, and be resourceful and willing to figure things out and add value. Our culture fosters teamwork and transparency, empowering you to do great work. Our talented employees drive the success of the company – so our leadership is devoted to your success. We respect you as an individual. We recognize your contributions. We invest in your professional growth. Join us and let's continue to build your career together.
Currently due to the remote working status of the federal government, most DRT employees are teleworking from home and leveraging video conferencing along with other virtual productivity tools. Under normal circumstances, most of our positions are required to report onsite. However, DRT has not yet determined when employees will be required to return to their onsite workspaces. Please be aware that at the time a date is determined to return to the worksite, the requirement of this position may be to report in person to the work location.
DRT Strategies, Inc. (DRT) celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, DRT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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