Technology Solutions Account Executive

NewtekOne, ((NASDAQ: NEWT) Your Business Solutions Company, is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek brand to the small- and medium-sized business ("SMB") market. Since 1999, Newtek has provided state-of-the-art, cost-efficient products and services and efficient business strategies to SMB relationships across all 50 states to help them grow their sales, control their expenses, and reduce their risk.

Newtek's and its subsidiaries' business and financial solutions include banking (Newtek Bank, N.A.), Business Lending, Electronic Payment Processing, Technology Solutions (Cloud Computing, Data Backup, Storage and Retrieval, IT Consulting), eCommerce, Accounts Receivable Financing & Inventory Financing, Insurance Solutions, Web Services, and Payroll and Benefits Solutions.

Newtek Technology Solutions (NTS) is a key part of NewtekOne. We provide a complete range of IT managed services, secure private cloud hosting, backup and disaster recovery, and full web eCommerce solutions. NTS has specialized in helping businesses leverage technology to drive innovation for over three decades.

Our team has the expertise and experience leveraging a broad range of technology solutions and services that enable your business to operate more efficiently and securely. When working on a project with NTS, clients receive unmatched engagement experience - from concept to execution.

For more than 30 years NTS has been the IT force behind some of the most globally recognized brands. We have tens of thousands of customers across the Americas, EMEA, Asia and Australia. To accommodate the needs of our global clientele, our operations are geographically distributed throughout several missions' critical data center. This vast range allows us to meet almost any applications proximity, common disaster recovery use case, and in-region data residency.

Our advanced proficiencies and partnerships with industry leaders including DellEMC, Microsoft, Citrix, and VMWare, just to name a few, enable companies to communicate and interact securely from work, home, or on the road.

As more and more businesses consider moving key components and other operations to the cloud, NTS is there to make the transition seamless. We support businesses on every step of the journey, from review, to design, to procurement, to installation and implementation, to ongoing support.

The Account Executive is a motivated sales hunter with an entrepreneurial mindset with a demonstratable history of outside sales success. Responsible for selling end-to-end technology solutions, including professional services, managed services, and hardware/software as they relate to Virtualization, Cloud, Security, and Storage. The Account Executive will network, prospect, and sell high and wide within the accounts that are developed and have direct interaction with executive management and technical presales for support in closing opportunities.

Job Responsibilities Include But Are Not Limited To

Retain and grow volume, sales, and profitability through proactive management of assigned large-customer relationships.
Meet or exceed sales quota expectations for services revenue on a consistent, sustained basis, as defined by the SVP of Sales.
Manage a portfolio of accounts as well as being able to hunt and add new accounts to your portfolio to achieve monthly quotas and long-term success.
Ability to network and leverage existing network to drive revenue, experience in attending conferences and creating ROI for each conference attended.
Maintain a LinkedIn presence with weekly posting about our services, case studies etc.
Identify prospects and develop sales strategies to secure new business. This may include cold calls, presentations/proposals, in-office or remote demonstrations and follow-up activity.
Develop a robust sales pipeline (generation of leads, qualified prospects, deals, and referral sales) of opportunities by executing sales plan and agreed upon activities, including a consultative, solutions-based sales approach and customer support strategies.
Set meetings with clients to discuss roadmaps, Quarterly Business Reviews, and newly identified opportunities.
Provide consultative sales for clients, differentiating Managed Solution by guiding customers to a best-fit technology solution; Managed Solution's value proposition; and a thorough understanding of the client's business and technology needs.
Support overall relationship with Managed Solution's customers: Increasing adoption, ensuring retention and satisfaction.
Provide Point of Contact escalations and assist with resolution of client issues, coordinating with various internal team members, including accounting, service delivery, and project management.
Lead all aspects of the sale process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
Develop customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
Establish a trusted and strategic relationship with our client base and drive continued value of our products and services.
Innovate on current service delivery, customer support, and sales processes and proactively seek ways to improve the customer experience.
Penetrate assigned accounts by selling new or additional products or services to current clients and/or finding additional clients within the existing customer location.
Improve customer opportunities by leveraging qualitative and quantitative analysis.
Build, qualify, and manage an accurate sales pipeline in a CRM environment.
Submit weekly progress/forecast reports.
Forecast sales targets and ensure they are met.
Track and record activity on accounts and help to close deals to meet these targets.
Manage assigned customers' transition from the business development group during customer implementation.
Maintain high customer satisfaction ratings that meet company standards.

Qualifications Include But Not Limited To

High school or equivalent experience and a minimum of 5 years of sales experience in a B2B, large/strategic customer segment; or a record of achievement in the Account Manager position. Bachelor's degree in computer science or related field a plus.
Prior managed services provider environment preferred.
Minimum of 3 years of outside sales experience.
Proven track record in B2B sales.
Strong professional communication, presentation, and written skills.
Strong active listening skills to understand customer's business needs (both spoken and implied).
Ability to sell value add and upsell.
Proactive, self-starter attitude.
Open to coaching and undeterred by rejection with a willingness to learn.
Demonstrated openness to coaching and feedback regarding activities and technology solutions.
Strong time management skills.
Demonstrated ability to strategically manage time, resources, and efforts.
Results driven and detail oriented.
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exceptional customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to drive opportunities to close.
Ability to accurately forecast monthly revenue and profit numbers for territory.
Comfortable working in a metric driven organization.
Strong relationships with at least one of our key partners (DellEMC, Microsoft, Citrix, VMWare or similar).

Technical Skills/Competencies

Proficiency with standard business application software (MS Office - Word, Excel and Outlook)
Competent with CRM software (ConnectWise a plus).
Strong understanding of major IT concepts (cloud, virtualization, networking, servers, OS, etc.)

Are you self-motivated and looking for a job where you can be part of a collaborative team that will give you the tools for innovation and growth? If so, come join the growing and talented Sales Team at Newtek Technology Solutions.

The position is remote working from home.

Newtek offers competitive salary and a performance-based bonus program to reward your results. We provide our employees with an excellent comprehensive benefits package including medical, dental, vision, supplemental benefits, and a 401(k) savings plan with an employer match. On-going training on technology, sales techniques, industry, and competitive landscape to support your career growth.

Newtek is an Equal Opportunity Employer; M/F/D/V. We require all our employees to perform work in an ethical manner and always uphold our Code of Business Conduct and Ethics.
#J-18808-Ljbffr