Beaumont Unified School District
JOB DESCRIPTION
TITLE:
Technology Support Specialist
REPORTS TO:
Director of Information
Technology Services
CLASSIFICATION:
Classified
WORK
YEAR:
12 months
WORK SITE:
Educational Support Facility 8.0 hours
Monday - Friday 7:30 AM - 4:30 PM
PLEASE NOTE: SALARY PLACEMENT EXPERIENCE CREDIT
- A maximum of two (2) years may be granted for experience outside the Beaumont Unified School District. Placement for 2+ years of experience outside BUSD in this classification = Range 21/Step 3.
**Please attach updated resume**
**Incomplete applications and applications that do not reflect current information will not be considered**
**Please include all work experience related to this position as our screeners do not know your work history with Beaumont School District or outside entities**
**PLEASE NOTE:
RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETE APPLECATIONS**
GENERAL JOB DESCRIPTION:
Under direct supervision of Coordinator of Information Technology Services, provides computer and network technical support to school and administrative sites; performs skilled duties in the repair and installation of computers, peripherals and related equipment; installs, configures and maintains software; under the supervision of district office technical staff, maintains an ongoing reserve stock of computer and peripheral components; provides information and instruction in the use and operations of computers and related equipment; will be responsible to perform other computer and network duties as assigned.
SUPERVISION OVER
:
None
EXAMPLES OF ESSENTIAL DUTIES:
• Installs, troubleshoots, and repairs computers, components, and all other related hardware
Installs, configures, and troubleshoots computer software
Configures and connects computers to communicate with Internet and District local and wide-area-network
Using the work order system, plans and organizes assigned tasks
Maintains a variety of records and prepares reports
Performs routine and preventive maintenance of hardware and software,
Coordinates with vendors and administration;
Works closely with district technology staff
Understands and carries out oral and written directions
Establishes and maintains cooperative working relationships
Other duties as assigned
SPECIFIC QUALIFICATIONS
Knowledge of
:
Office productivity software, including Windows 95/98, 2000, XP, MS Office, Outlook and Internet Explorer; computer and peripheral hardware components; and basic networking principles.
Ability To
:
Use the methods, tools, and utilities for repairing and servicing computer systems and peripherals; troubleshoot and resolve computer hardware, software, and network problems; read and interpret technical specifications; rescue and retrieve computer files, (some of a confidential nature); schedule and meet deadlines with a minimum of technical assistance; ensure user needs are met in a timely and satisfactory manner Drive a motor vehicle safely; speak and write effectively; maintain cooperative relations with staff, user groups, vendors, and school personnel; pass District administered test with a 70% or better.
MINIMUM QUALIFICATIONS
Experience: Three years of experience in the installation, maintenance and repair of computer systems, peripherals and computer software in a networked environment is required.
Education
High School diploma, supplemented by course work or training in the maintenance and repair of computer systems, software, or peripherals is desirable.
Job Description
Technology Support Specialist
Page Two
Physical:
Good physical condition as determined by pre- and post-employment inquiries and health report; must pass District physical examination, which includes drug screening; provide proof of negative TB test at time of hiring.
Licenses:
Valid California Motor Vehicle Operator's license.
Make Appropriate Entry for each of the following items to describe the extent of the specific activity performed by this employee:
Number of Hours
Number of Hours
0
0-1
1-2
3-4
4-5
5-6
7+
0
0-1
1-2
3-4
4-5
5-6
7+
1.
Sitting
XX
13.
Repetitive Use Of
2.
Standing
XX
Foot Control
3.
Walking
XX
a.
Right Only
XX
4.
Bending Over
XX
b.
Left Only
XX
5.
Crawling
XX
c.
Both
XX
6.
Climbing
XX
14.
Repetitive Use Of Hand
7.
Reaching Overhead
XX
a.
Right Only
XX
8.
Crouching
XX
b.
Left Only
XX
9.
Kneeling
XX
c.
Both
XX
10.
Balancing
XX
15.
Grasping
11.
Pushing or Pulling
XX
a.
Simple/Light
12.
Lifting or Carrying
(1)
Right Only
XX
a.
10 lbs. or less
XX
(2)
Left Only
XX
b.
11 to 25 lbs.
XX
(3)
Both
XX
c.
26 to 50 lbs.
XX
b.
Firm/Strong
d.
51 to 75 lbs.
XX
(1)
Right Only
XX
e.
76 to 100 lbs.
XX
(2)
Left Only
XX
f.
over 100 lbs.
XX
(3)
Both
XX
16.
Fine Dexterity
a.
Right Only
XX
b.
Left Only
XX
c.
Both
XX
Yes
No
Description
17.
Driving cars, trucks, forklifts and other equipment
XX
Requires Driver's License
18.
Walking on uneven ground
XX
District Sites
19.
Exposure to dust, gas, or fumes
XX
Cleaning of Equipment
20.
Exposure to marked changes in temperature or humidity
XX
Cabling/Wiring Repair
Adopted: 02/13/07
