Evoke Consulting is a Federal Management Consulting firm specializing in strategic business and technology services areas across the federal market. We provide solutions to agencies and entities including Veterans Affairs, Department of Energy, Department of Agriculture, Department of Defense, and more. We defy the standard employee experience in government contracting with a commitment to providing a wide range of opportunities for our employees to grow professionally and socially by investing more than our competition in training our team and rewarding high performance. Evokers are hard-working, team-oriented, and come from diverse backgrounds and experience levels. We value our employee's idea and act on suggestions for change and development as a firm. Evoke is seeking a Telecommunications Specialist to join our team! Responsibilities: Design, implement, and maintain telecommunications infrastructure, including VoIP systems, PBX systems, and SIP trunks. Configure and troubleshoot VoIP equipment, such as IP phones, gateways, and session border controllers (SBCs). Monitor and analyze network performance, identifying and resolving issues to ensure optimal uptime and reliability. Collaborate with cross-functional teams to develop and implement network solutions that meet business requirements. Conduct regular assessments of telecommunications systems, recommending and implementing improvements to enhance efficiency and performance. Stay updated on emerging technologies and industry trends in telecommunications and VoIP, providing recommendations for integration and adoption. Create and maintain comprehensive documentation, including network diagrams, configuration guides, and operational procedures. Provide technical support and guidance to junior engineers and technicians as needed. Professional Experience and Skills: Proficiency in configuring and troubleshooting VoIP protocols and technologies, such as SIP, RTP, and codecs. Strong understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and routing protocols (e.g., OSPF, BGP). Hands-on experience with VoIP platforms and equipment, such as Asterisk, FreeSWITCH, Cisco Unified Communications Manager (CUCM), and Polycom phones. Experience with network monitoring and management tools, such as Wireshark, Nagios, and SolarWinds. Excellent analytical and problem-solving skills, with a keen attention to detail. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Education and Years of Experience: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum of 2 years of experience in telecommunications engineering, with a focus on VoIP systems. Industry certifications, such as Cisco Certified Network Associate (CCNA) or equivalent, are a plus. Security Clearance Applicants selected must be eligible to work in the United States, be subject to a government security investigation, and meet eligibility requirements for access to protected information Work Location Washington, DC Evoke is an equal opportunity employer and all qualified applicants will receive considered for employment without regard to race, color, sex, citizenship, national origin, ancestry sexual oriented, gender identity, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any additional factors protected by local, state, or federal laws.
