Role: To assist the Credit Union in achieving its Service Mission to deliver Total Member Delight in each and every service interaction with both internal and external members. A key component of this external service is to identify the financial needs of each member and recommend an effective credit union product solution. In addition, the position will assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.
Responsibilities: Cross-sells and refers credit union products and services. Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Receives and processes member financial transactions either in person or through the mail/night drop, including but not limited to deposits, withdrawals and loan payments; verifies cash and check endorsements; sells money orders, official checks and stamps to members; transfers amounts from member accounts as directed. Balances cash drawer and daily transactions, prepares cash sheet and bundles work that is sent to the Accounting Dept. nightly. Delivers member service that meets Quality Loop standards. Performs a variety of miscellaneous tasks including but not limited to filing, computer input and answering the telephone. Other duties as assigned. ** This position is a temporary summer position that is anticipated to begin in May and end in August or September. Scheduled hours will vary and availability during all business hours is required. This position will be based in Massena and will be required to travel to Potsdam, Canton and Ogdensburg branches as needed.
Knowledge & Skills: Experience : Up to six months of similar or related experience.
Education : A high school diploma or GED.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside of the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills: Calculator and computer keyboard by touch. Operate money and coin counters, photocopier, telephone and other office equipment as needed. Must be good with number and name detail.
Physical Requirements: Job requires standing for long periods of time and ability to lift and move up to 50 pounds of coin.
Position Type: Seasonal
Hours: 39.5+ Hours per week.
Current Schedule: Varies as needed.
Pay Rate: $16.00/hour
SeaComm is an Equal Opportunity/Affirmative Action Employer. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
