Test Manager

Career Area: Strategy
Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

About Cat Financial
Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.
Role Definition Work alongside the Project Manager and the Project Team as a servant-leader to ensure a unified approach to testing, a consistent customer experience, quality control, and audit preparedness for testing activities, as the project teams deliver on business partners' key business objectives.What You will Do: Lead adherence to testing methodologies and best practices, providing expertise and improvements in testing activities and processes. Develop comprehensive project Test Strategies that encompass all aspects of testing, including team involvement, types of testing required, reporting, communication, environments, defect management, and guidance on testing tools.Oversee project testing processes and procedures in collaboration with the Project Manager, monitoring productivity and ensuring the successful execution of testing activities by project teams. Identify and escalate roadblocks or concerns with testing early on.Communicate deadlines and due dates for testing deliverables to project teams and the Project Manager, assign responsibilities, and monitor and summarize the progress of testing activities. Coach and mentor other Test Managers.Prepare and present test strategy overviews, testing progress, and activities to stakeholders to demonstrate test readiness for testing events and obtain formal sign-off to officially close test events. Provide guidance to the Project Manager on key testing deliverables and milestones to be included in the Project Plan.Demonstrate strong leadership in quality assurance within the team and assigned projects, offering excellent support and coaching. Assist project teams and provide guidance for testing efforts during agile transformation.Degree Requirement: A 4-year college or university degree in Information Technology, Computer Science or related field of study.Consideration for Top Candidates: Minimum 2 years' experience in a dedicated role leading testing activities for large and complex projects with significant technical components and/or ERP implementations, major upgrades, and/or deployments.Strong practical understanding of testing fundamentals, best practices and methodologies.Strong background in IT systems and processes, with the ability to communicate technical information to non-technical stakeholders.Previous experience in working with both Agile and Waterfall methodology teams, as well as ability to be creative in merging methodologies as IS organization undergoes an Agile transformation.Knowledge in Azure DevOps Test Plans and HP Application Lifecycle Management testing tools is preferred.Experience as a software developer with an understanding of quality assurance relative to software development.Experience with working with cross functional teams and third parties to create a unified testing approach.Skill Required: Test Management: Knowledge of effective quality assurance strategies and tactics; ability to plan, organize, monitor, and control testing activities, ensuring efficient utilization of technical and administrative resources to achieve quality objectives.
Level Expert:
• Champions test management methodology, tools, and techniques.
• Manages testing activities for multiple highly complex projects geographically dispersed teams.
• Coaches/trains others on testing best practices and methodologies and communication to project stakeholders.
• Monitors all testing activities and reports to project team and stakeholders.
• Consults on testing activities of high-risk, high-impact projects.
• Monitors industry for fresh approaches and tools for quality assurance.
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Extensive Experience:
• Develops, refines, and communicates tactical plans for own responsibilities.
• Develops test strategy with assigned resources to ensure project quality objectives are achieved.
• Ensures attention to the detail and dependencies of testing activities for projects.
Continues to mature the standard testing tool kit for both test managers and project managers helping to standardize testing experience. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Extensive Experience:
• Maintains productive, long-term relationships with business partners and delivery teams.
• Creates opportunities to educate delivery teams on testing best practices.
• Facilitates effective expectation management.
• Empowers others to establish collaborative, healthy relationships.
• Remediates conflicts and fosters collaboration.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Extensive Experience:
• Makes progress in an atmosphere of ambiguity and uncertainty.
• Creates processes with provisions to accommodate change.
• Helps others adapt to changing environments and accept new situations.
• Works effectively with unstructured teams, situations, or environments.
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Level Extensive Experience:
• Leads and presents collaborative assessments that persuasively influence decision makers.
• Advises on techniques to build rapport and commitment to common purpose.
• Determines and leverages the decision-making style of the individual or group being influenced.
• Delivers well-received presentations of cost, benefits, risks, and other considerations.
• Educates project team on testing best practices, unified testing approach and significance of testing key deliverables.
• Drives the creation of a framework for developing and maturing the test manager role, including identifying and formalizing learning and development plan, competency and skills, and demand management strategy for test managers.
Additional Information: This role is a hybrid position and would require any successful candidate to commit to a 3 day per week in office requirement.Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates: October 24, 2024 - November 1, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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