Responsibilities: • Extensive knowledge of testing & inspection requirements for mass retailers/licensors such as: Walmart, Sears/Kmart, Target, Forever 21, Kohl's, Macy's, Justice, Dollar Tree, Meijer, Disney • Served as key liaison for quality issues with daily contact with production department, oversea QC's, agents and factories to ensure compliance. • Review failed testing & inspection reports and work with the supplier for improvements and corrective action plan. • Provide production team with the recommended fiber contents and care instructions to follow based on test results and authenticate packaging layouts for major accounts. • Communicate factory testing & inspection requirements for specific accounts to agent/factory with details clearly defined. • Participate in design development meetings to address and prevent potential safety hazards early on. • Build and maintain strong partnership with key accounts quality personnel. • Ensure our products are in compliance with all applicable US/international laws and regulations. • Evaluate design development samples for quality assurance and proactively provide feedback as necessary (eg: need to change/remove certain design to prevent potential testing failures). • Investigate and resolve questions/issues regarding quality from factories, agents, production managers, designers and oversea QC's on a daily basis. • Attend Product Safety and Compliance seminars to be updated with new changes and applicable regulations in the industry. • Coordinate our internal in-line/final inspections with QC team's and third party auditors (BV, ITS, etc) Qualifications: • 3+ years of experience • Proficiency in MS office, with a strong emphasis on Excel • Excellent organizational and communication skills • Proactive and strong follow up skills • Very detail-oriented, flexible and able to multi-task • Ability to finish daily tasks in a timely manner • Ability to solve problems and trouble shoot in a fast paced environment • Working knowledge of garment construction, patterns, process and timelines understanding a plus.