Trainer/Staff Development Specialist I

Salary: $43,875.00 - $47,814.00 Annually

Location : Elizabethtown, NC

Job Type: Full-Time

Job Number: 25-00171

Department: Social Services

Opening Date: 09/16/2024

DESCRIPTION

The purpose of this agency is to provide 'Federal', and 'State', mandated, and some non-mandated, services to eligible citizens of Bladen county, North Carolina.
The mandated services range from Food and Nutrition Services, and the many sub-programs related to these, to social services under "Social Services Block Grant Funding Sources".
The agency's plan for delivery of services is supported thru 'Federal', 'State' and 'County' funding sources.
Examples of delivered services are: Family Adjustment, Health Support, Transportation, Day Care, Work First, temporary placement of children and many more.
The purpose of the 'Training and Staff Development' Division is to provide initial, refresher and ongoing (sustainment) training, and training services, that produce agency staff that are able to deliver mandated, and non-mandated, services to the citizens of Bladen County in a cost-effective, efficient and timely manner.
These tasks are accomplished by:
Developing written reference materials, conducting training workshops, holding Staff information sessions, mentoring and coaching activities, conducting periodic training needs assessments and surveys, daily interactions with agency staff and management and the 'State' of North Carolina Department of Health and Human Services.As directed, facilitate contacts and professional collaboration with, and between, 'State' trainers, Trainers in 'other' Departments of Social Services across the 'State' of North Carolina, Contract Trainers, Training and human development resources at local Colleges and Universities and agency training staff team members. DUTIES

This position is responsible for the consultative, administrative and direct training delivery work involved in the training and ongoing professional development of the Food and Nutrition program operational and support staff.
Specifically, this position is responsible for the identification of the training needs, and delivery of formal training, to the Food and Nutritional operational, and Food and Nutrition support staff.
This responsibility includes the identification, planning for and organizing of those resources necessary to design, develop and deliver this training.
This position serves as the agency's in house Economic Independence program consultant on Food and Nutrition program and is responsible to deliver professional level training to agency staff in a timely and cost effective manner.
This position coordinates and directs staff training and professional development initiatives and activities for Food and Nutrition and, as required, operational and support staff as a part of agency performance, and service delivery, excellence initiatives.
This positive serves as the planning/project work group consultant/facilitator for the 'M&E review' of the Food and Nutrition program, internal quality assurance needs, and the development of specialized training programs when no existing 'State' or 'off-the-shelf' training program exist.
This employee is responsible to Facilitate contacts, and professional collaboration, with, and between, 'State' trainers, Trainers in 'other' Departments of Social Services across the 'State' of North Carolina, Contract Trainers, Training and human development resources at local Colleges and Universities and in house agency training staff team members.
Coordinates and works closely with key agency community partners and 'other Bladen County governmental agencies' in conducting training, outreach and information exchange sessions.
Coordinates and works closely with contracted training and program consultants to deliver specialized training to agency staff.
Under the supervision of the Staff Development team supervisor, this position acts as the agency's design and delivery consultant for Staff Development, training and strategic planning initiatives for all agency Food and Nutrition program staff.
Work Schedule:
The operating hours for this agency are from 8:30am-5:30pm, Monday thru Friday.
This employee is expected to be available to perform assigned duties seven and a half hours daily; on occasion overtime work may be required.
Change in Responsibilities or Organizational Relationship:
In responding to internal and external client needs, training is recognized as the means to develop job skills, enhance organizational productivity, quality of work, improve the level of customer services provided and build organizational loyalty.
KNOWLEDGE, SKILLS AND ABILITIES

In order to perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily.
The essential duties include, but are not limited to:
Possess an in depth knowledge of facilitative techniques, training and training needs assessment methodologyThe strategic planning processProject development and project managementInformation delivery techniquesAdult learning theoryEmployee long range planning techniquesThorough knowledge of Economic Independence program principles, techniques and practices and their application to casework, group work, and community concernsTraining techniques and philosophyConsiderable knowledge of educational and training methods and resources in the field of adult learning and trainingConsiderable knowledge of available public and private resources and their use in case work and Economic Independence programs administrationConsiderable knowledge of the methods and principles of casework management and supervisionSkills in conducting conferences, leading and facilitating meetingsAbility to establish and maintain cooperative work relationships with the public and with Federal, State and County personnelAdditionally, this employee must possess above average verbal and written communication skills and the ability to comfortably interact with all levels of the agency, with our community partners, the residents of Bladen County, North Carolina and our 'State' and Federal contacts as required. EDUCATION AND EXPERIENCE REQUIREMENTS Required Minimum TrainingGraduation from a four-year college or university and three years of experience in a progressive training or teaching environment.
The incumbent must have experience in organizing training and staff development activities and events, training needs assessments, counseling and evaluating training sessions, facilitating small groups or an equivalent combination of education and experience or have 5 years or more of training.Additional Training/ExperienceEquivalent Training and ExperienceLicense of Certification Required by Statute or Regulations:
Current North Carolina Driver's License
Disclaimer
This classification specification has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform the job.
Bladen County reserves the right to assign or otherwise modify the duties assigned to this classification.
BLADEN COUNTY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER Bladen County prides itself on having a competitive, productive workforce.
For our full time employees Bladen County offers a wide range of benefits, including healthcare, supplemental plans and retirement programs and (12) twelve paid holidays.


Health
We offer the NC State Health Plan Blue Cross and Blue Shield Medical Insurance.
Employee has the option to elect to purchase 80/20 or 70/30 plan.

Voluntary Plans
Employees may choose from a variety of plans arranged through Sun Life.
These include Critical Illness and Hospital Indemnity plans, Dental, and Vision plans.
In addition we offer Short-term disability and Probenefits FSA (Flex Spending Account).

Life Insurance
The County provides $10,000 Basic Life insurance for employees.
An employee may choose to purchase additional voluntary term life insurance.


Retirement
We participate on the N.C. Local Government Employees' Retirement System.
Employees are required to contribute 6% of gross wages toward their account.

401(k) and 457 are supplemental retirement plans administered by Prudential.


Vacation Leave
Employees accrue annual leave monthly and may use accrued leave upon approval after the probationary period is completed.
Years of service transferred from eligible NC Governmental Agencies (written documentation required) and the employee's work schedule are used to determine the rate of earning.

Petty Leave
Employees earn fourteen (14) hours per calendar year.
May use in increments of 15 minutes.
Leave is pro-rated based as of date of hire in the first calendar year of employment.
Petty leave must be used within the calendar year.

Longevity Pay
The County offers longevity pay to employees with 5 years of continuous service.


01

This position requires the ability to work during natural disaster events like hurricanes or snow storms?
Are you willing to accept these working conditions?
Yes No

02

Do you have a Valid North Carolina Driver's License?
Yes No

Required Question