Working at Breeze Airways is an exciting endeavor and a serious commitment to bring "The World's Nicest Airline" to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: "To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness." Breeze is hiring- join us!As a Training & Curriculum Specialist at Breeze Airways, you will play a crucial role in designing, developing, and implementing curriculum materials for training aimed at preparing various workgroups for their roles at Breeze Airways. Your expertise will be instrumental in creating engaging and effective learning experiences that align with the strategic objectives and regulatory requirements of the airline. You will contribute to comprehensive initial and continuous training programs that ensure team members are equipped with the necessary skills, knowledge, and professionalism to excel in their roles, deliver exceptional service, and ensure Guest safety. The Specialist will ensure regulatory compliance, as well as maintaining and updating the training curriculum and footprint.
Here's what you'll doEnsure course content meets regulatory requirementsCoordinate with the key stakeholders and SMEs to ensure standardization of curriculum materialsMaintain classrooms and other training facilities in a clean, neat conditionContinuously review company, industry, government, and related publications to keep current on methods, procedures, policies, and regulations including FAA, TSA, and DOTParticipate in the development and presentation of any special department or company training effortsMaintain a personal appearance, conduct, and demeanor consistent with the professional, customer-oriented manner expected of flight crewmember personnelInstruct curriculum segments common to other training programsPrepare and maintain presentations and provide classroom trainingAssist in the planning, coordination, and scheduling of classroom trainingTrain, motivate, and engage Team Members through digital content and through e-Module supportCreate and maintain content for e-module trainingDemonstrate critical-thinking, decision-making, problem-solving, reasoning, and multi-tasking skills.Develop comprehensive training curricula that address the needs of various team member roles and career paths within the airline.Ensure content accuracy, relevance, and compliance with regulatory requirements and industry best practices.Explore innovative learning technologies and tools to enhance training delivery and effectiveness.Leverage multimedia elements, simulations, and gamification techniques to create immersive and impactful learning experiences.Collaborate with the Learning Management System (LMS) administrator to optimize the delivery, tracking, and evaluation of training programs.Play a critical role in training of Team Members to ensure culture and value fit and assess knowledge retention in trainingPartner with IT and other departments to make sure training material is always current and in the spirit of the Ingenuity value.Other duties as assigned by the Manager Learning & DevelopmentAchieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and ExcellenceHere's what you need to be successfulMinimum Qualifications 2+ years' experience in instructional design and/or curriculum development for adult learningBachelor's degree in Instructional Design, Education, Human Resources Development, or a related field, or equivalent work experience in lieu of this degreeSolid understanding of instructional design and performance improvement concepts, design frameworks (ADDIE, Kirkpatrick), and adult learning theoryExperience developing courseware in curriculum design software to current airline industry and adult learning standards.Ability to communicate kindly and effectively with stakeholders and in an engaging and motivating manner to adult learning audiences of all sizes.High performance orientation, ability to take direction, work well under pressure, prioritize projects, meet deadlines, work autonomously, and maintain flexibility.Excellent writing and editing skills, with the ability to create clear, concise, and engaging instructional content.Strong analytical and problem-solving skills, with the ability to assess training needs and develop effective learning solutions.Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.Attention to detail and a commitment to delivering high-quality training materials that meet regulatory requirements and organizational objectives.Working understanding of Workday LMS, Microsoft Forms, Video creation software, and PowerPointCustomer Service and Customer Service tools Training experienceFamiliar with training PSS and multi-channel suitesType minimum of 50 WPMPreferred Qualifications Understanding and working knowledge of FAA regulations Part 121Experience with Navitaire and/or Gladly systems set-up and managementExperience in adult education / training 5+ yearsExperience designing metrics and evaluation criteria consistent with Kirkpatrick's 5 Levels of evaluation or Phillips ROI MethodologyPrevious part 121 flight crewmember experiencePrevious airline or aviation classroom teaching experienceFamiliarity with Articulate 360 Suite/SCORM/AICC compliant content creationSkills/Talents Skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Excellent oral and written communications skillsAbility to work with individuals and teams at all levels in the organizationAbility to multi-task easilyCompetent in interpersonal communications, collaboration, critical-thinking, and problem solving.A self-starter with excellent verbal and written communication skillsAbility to work in a fast-paced team environment.Ability to work effectively in a virtual environment.Proven problem-solving and troubleshooting skillsAbility and willingness to work a flexible schedule based on training needs.Exemplifies Breeze's safety culture, values, and missionPerks of the Job Health, Vision and DentalHealth Savings Account with Breeze Employee Match401K with Breeze Employee MatchPTOTravel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.comthen click "Careers" at the bottom of the page.
