"POSITION SUMMARYOff shift weekend/holiday Supervisors. Assumes shift responsibility for the overall assessment, planning, implementation and evaluation of patient care on the unit. Carries Hospital and Nursing Service mission, vision, values and the overall strategic planning, clinical management, patient care, budgeting, financial management and quality management on the unit. Promotes the health system service standards and creates a patient focused caring environment while addressing and meeting the individual needs of the patient. Fosters an environment of collaboration and respect with physician colleagues, nurses and other healthcare team members.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Standard Compliance • Maintains current knowledge of and ensures compliance with all regulatory and professional standards of care which includes: CMS, IHI, CAP, etc.• Utilizes creativity in developing quality/performance improvement programs, instructing staff and implementing new and improved standards.• Utilizes results from "tracer" methodology tools to develop corrective action plans to ensure that quality of care is embedded into clinical practice on an ongoing basis.
Operational Performance• Develops, prepares and monitors the personnel, supply and equipment budgets in collaboration with the staff and support department directors. • Develops long-term unit staffing schedules and ensures adequate daily coverage in accordance with established staffing needs.• Develops measures and monitors unit operational performance metrics, agency and overtime costs.
Clinical Practice/Patient Care • Collaborates with the CNO to establish nursing care standards and evaluates staff compliance. • Facilitates the effective provision of support services essential to patient care. • Maintains a safe and caring environment for patients that is conductive to positive health teaching and maintenance; patient and family expectations of care to be delivered in a culturally sensitive manner and role models sensitivity to staff.
Management • Participates in the overall planning process for the service.• Responsible for the overall planning process for the unit.• Uses findings from patient satisfaction survey and with input from the staff, to establish unit based customer services agenda. • Uses findings from staff satisfaction survey and with input from the staff, to establish a unit based recruitment and retention agenda. • Develops an effective plan for delivery of nursing care within the assigned area of responsibility.
Human Resource Development/Management • Educates and evaluates staff.• Educates staff in new and existing department procedures and systems (eg. Information systems, fiscal responsibility, etc.)• Makes recommendations and provides opportunities for growth and development of personnel and arranges for appropriate education and training. • Establishes unit metrics and goals to measure effectiveness of retention strategies.