Company Description Alliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service.
We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today's veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique. Because at the end of the day, our central support team exists to serve our practices. So, if you're excited about using your talents to make an impact on the health and wellness of pets - we'd love to talk with you!
Job Description
Technician Trainer will partner with Regional Managers and Directors to implement the organizational education and training strategy for Alliance Animal Health Practices. Acts as a role model for high standards of practice coaches to resolve practice issues and foster professional growth and enhance staff knowledge and skills. Working alongside Practice Managers and Technicians to develop support staff, through hands-on training and practical applications to maximize practice potential.
In this role, you should be passionate about helping people learn and grow (and having a love for pets helps as well.) Experience with facilitation, public speaking, creating, and designing education programs, e-learning courses and adhering to budgets are important for the role. Program execution, collaboration, and excellent communication skills are essential. travel is required
Responsibilities:
Utilize your experience and professional skills to present an engaging and compelling learning experience
Apply knowledge of learning technologies to address specific learning needs
Evaluate needs assessment to create and facilitate learning needs
Work one-on-one and in teams with employees for advanced clinical coaching and technical skills
Adhere to facilitator guidelines to ensure training standards are met
Support all training initiatives and special projects under the direction of management
Implementation of learning strategies and programs
Apply knowledge of learning technologies to address specific learning needs
Ability to "coach" on the fly
Assist and demonstrate various technical skills in accordance with state guidelines.
Build Strong relationships with Regional Managers, Regional Directors, Practice Managers, and Clinic support staff.
Collaborate L&D Director and Manager to provide continuous feedback.
Ensure the success of learning programs and development plans to help employees make the most of learning opportunities in the field.
Monitor for skill and technical gaps and growth opportunities
Mentor clinic staff in resolving complex problems based on existing solutions
Able to communicate in a multi-generational work environment
Qualifications
LVT/CVT/RVT required
Previous experience as a Hospital Manager of Lead Technician
Experience with Small Animal, Exotic, Large Animal and/or ER
Veterinary Dentistry, Radiology & Anesthesia Experience Required
3-5 years of professional-level training experience both in-person and virtual in presenting information, facilitation, and classroom instruction
Self-Driving accountability for learning and developing
Experience designing, developing, and delivering simple to moderately complex training
Able to resolve a wide range of issues in creative ways
Ability to communicate effectively on all levels of the organization
Excellent oral and written communication skills
Virtual and in-person classroom instructional presence
Able to prioritize, effective time-management, can multi-task and has excellent organization skills
Demonstrated competency in MS Word, Excel & PowerPoint, and other authoring tools (e.g., Articulate)
Able to manage essential to moderately complex projects and tasks concurrently
Open to continuous self-improvement and new challenges
Clean Driver's License and ability to obtain rental car
Travel as needed 50-75% travel
Additional Information
WE ARE A DRUG-FREE & EQUAL OPPORTUNITY EMPLOYER.
Company Policy Forbids Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Marital Status, Sexual Orientation or National Origin.