This position shall strive to provide exceptional service to both internal and external guests at all times.
They are responsible for turndown service and maintaining the cleanliness of guest rooms, corridors and public areas as assigned.
This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for Terranea Resort. Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiriesMust be detail oriented, organized and flexible and ensure completion of all duties as assigned (i.e.
turndown bed, deliver dry cleaning, proper placement of specified items for turndown service - amenity/cards, door knob menu, bathrobe with card, bed floor mats, TV remote control, radio setting, etc.
); check in with supervisor for additional assignments throughout the shiftStock cleaning carts, housekeeping storage closets and public areas with designated supplies and equipmentMaintain complete knowledge of proper maintenance and use of equipmentMonitor and maintain safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping storage closets and public areas as assignedFollow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids in accordance with the OSHA Bloodborne Pathogen StandardsProvides accurate key control and effective security for all keys, buildings and vehiclesFollow proper procedures to report any damages or maintenance problemsHandle lost and found items according to department and company proceduresReport to work on time and according to posted scheduleHigh school diploma or general education degree (GED or minimum of six months related experience and/or training; or equivalent combination of education and experience)Previous hospitality experienceMust be able to understand, speak, read, and write in the basic English languageMust be available to work, varied shifts and flexible schedulesCompensation:Base Pay Start Rate: $20.60/HourWe offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program.
We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #Terranea