We are seeking an experienced Solution Architect with experience in designing and implementing time tracking, scheduling, and absence solutions within a complex multi-business unionised environment. You must have a background working with UKG Dimensions/UKG Pro WFM involving complex time and attendance scenarios. This role will take the lead in partnering with our business analysts and key stakeholders to solve business challenges by leveraging process, technology, and systems expertise. Specifically, the primary role will be to architect and design UKG Pro WFM solutions ensuring that the solution is appropriately integrated, aligned, and embedded within the organisation's global technology landscape. Further, you will consider items such as best use of functionality, user experience, and integration complexity as part of the overall UKG Pro WFM design to deliver the best value and organisationally aligned solution.
Responsibilities Be expert and provide advanced level knowledge of the UKG Dimensions / Pro WFM system and the following modules: Timekeeper, Accruals, Scheduling, Leave and/or AttendancePartner with business analysts and various stakeholders to translate requirements into technical solutions and system designsDrive the creation of detailed functional and technical design documents, including test plans and implementation documentationFacilitate workshops directly with functional & technical stakeholders, collaborating with colleagues to evaluate & problem-solve complex requirements, advise on or configure software, and provide ongoing functional advice and team development supportFocus on enhancing processes to deliver first-class end-user experienceKeep up to date with the latest training and maintain applicable certificationsProvide mentorship support, advice, and guidance to team members to help educate and develop their solution capabilitiesOwn the reporting strategy and create reports and process workflow within the UKG Dimensions / Pro WFM system, including the ability to use the Activiti business process management platformProvide support with timeclock design & administrationDesign, support, and control access to the system via profiles Requirements Bachelor's degree or equivalent business experience preferred5+ years' experience in UKG Dimensions/UKG Pro WFM, either in a solution architecture or design role or in a functional lead role across multiple functional areas5+ years' experience in time & attendance process definition and requirements gatheringAbility to keep abreast of industry processes, technology changes, complementary product changes and keeping core product UKG skills up to dateExperience in a global environment working across multiple countriesPossesses strong analytical skills to critically evaluate informationPossesses strong presentation and documentation skillsMust be a team player but also able to work independentlyAbility to build and maintain strong relationships across functions to drive teams towards success-based resultsA drive for high-quality successful delivery along with continuous process improvementExperience in the Healthcare or Manufacturing domain would be preferredCertification in all relevant UKG Dimensions/UKG Pro WFM modules (Timekeeping, Scheduling, Absence)
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