Universal Banker - Hudson, Ia

The Universal Banker provides personalized banking services including the performing of all teller functions as well as the opening and servicing of consumer deposit accounts. 
The Universal Banker is also responsible for referring other products and services to appropriate banking personnel.
Has the flexibility to travel between branches to assist as needed.
Pulls and balances a teller drawer daily, balances the vault, coin machine, and ATM.
Responsible for the completion of batching and scanning of teller work through the Branch Capture System.
Processes customer transaction with accuracy, and professionalism, while keeping a high level of customer service.
Answers complex client inquiries regarding interest rates, service charges, and account transactions while complying with disclosure requirements, regulations, and consumer privacy policies.
Accurately open all consumer deposit accounts. 
Cross sell to referral partners when appropriate; completes client follow ups as needed.
Answers calls, takes messages, provides clients with accurate information, and directs client questions when appropriate.
Serves as a resource for training.
Complies with internal controls, operational procedures and risk management policies.
Necessary Skills and Attributes: High School diploma or equivalent is required.
Experience in Customer Service is required.
Prior cash handling experience is preferred.
Ability to obtain Nationwide Multistate Licensing System (NMLS).

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