This is an excellent opportunity for a Universal Banker III. Polish speaking preferred. Job Summary Provide prompt, efficient and friendly service to ensure an Excellent Customer Experience for all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank's products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate ability to work independently and with a team, make sound decisions and use critical thinking skills.
Duties and Responsibilities Performs all UBI and UBII duties at a proficient level Will process consumer loan applications and maintain NMLS number Consistently demonstrates strong engagement and sales skills along with proven success Takes on a leadership role in the banking center and serves as a mentor to others May serve as back up to managers in their absence May be designated as a team lead who has direct reports to include coaching and developing Contributes to and supports strategic initiatives May seek additional involvement such as internal committees or corporate initiatives Continuously looks for opportunities to develop and enhance skills Qualifications To perform this job successfully, an individual must be able to perform each duty and responsibility at a satisfactory level or above as well as exercise accuracy, alertness, good judgment, courtesy, tact, and patience. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties and responsibilities.
EDUCATION and/or EXPERIENCE High school diploma or its equivalent. 3+ years of leadership, customer service and sales experience preferred. Polish speaking preferred. ABOUT US For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.
Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.
At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional hometown customer experience at every turn.
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities .
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