Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
The Virtual Engagement organization within Wealth Management focuses on supporting the growth and overall success of Morgan Stanley Financial Advisors.
The Virtual Engagement Associate Program (VEA) was launched to support experienced Financial Advisors by executing aspects of their individual business development strategies. By leveraging Morgan Stanley's state-of-the-art tools, VEAs help Financial Advisors increase client engagement by managing their digital presence via social media and business websites, creating consistent client-specific communication based on Morgan Stanley's unique Next Best Action tool, building authentic goals-based financial plans for clients and prospects, and more.
As part of the Virtual Engagement Associate Program (VEA) team, the VEA Team Manager is responsible for directly managing a team of 20+ VEAs who support a subset of our Financial Advisor base through either Digital Marketing or Financial Planning services. The VEA Team Manager will ensure their entire team is performing at a high level while adhering to Firm & program standards of excellence.
Responsibilities:
·Responsible for supervision of VEAs including managing their training and development
·Monitor on-site performance, behavior and general policy adherence
·Develop effective teams, providing consistent leadership and assuming accountability for results
·Ensure the team is meeting all minimum requirements defined by the VEA standards of excellence; these include, but are not limited to, client engagement metrics and logging activity
·Coach and develop team members to improve their performance across all metrics
·As needed, create performance improvement plans for underperforming VEAs
·Support the VEA Recruiter in the Campus Recruiting process by conducting candidate interviews or assist with various recruiting efforts as necessary
·Conduct regular team meetings to pass along best practices and share ideas
·Understanding and knowledge across all VEA services and offerings
·In partnership with the VEA Relationship Manager, conduct performance reviews
·Stay organized, focused, and highly disciplined
·Demonstrate accountability and a strong work ethic to promote confidence and trust in their work
Bachelor's degree or equivalent experience
Minimum 10 years of experience in finance, business development, management, sales, legal, accounting, education, military, or another business-related field
·Required Licensing: SIE, 7TO, 63 & 65 (or 66) 24 (or 9/10)
Previous management experience required
Excellent written, verbal and presentation communication skills
Possess exemplary organization and time-management skills
Expert knowledge of PC, MS Office and internet applications
Self-starter, must be able to work independently, be flexible and detail-oriented
Be authorized to work in the US without durational restrictions
Successfully complete background check and pre-employment assessments
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).