SAVA is looking for a Veritas Enterprise Vault Engineer to work in Washington, DC. The Enterprise Vault is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks. Personnel assigned to this task must have the ability to adjust to changing priorities and work well under pressure. Responsibilities Administers, develops, runs tests, implements, and maintains operating system and related software. Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and performs data recoveries. Recommends hardware and software upgrades according to growth statistics and disk space forecasts. Provides technical support for system users. Performs work under general supervision. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Typically requires BA and 2-4 years. The Enterprise Vault is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks including but not limited to: Contractor shall participate in teleconferences or technical meetings to review, educate, and support program objectives. Contractor shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation; Contractor shall record configurations change requests through the established change control board. Contractor shall process storage requests, migrations and decommission tasks. Contractor shall monitor failed system components and coordinate logistics, vendor support, and site support as needed. Contractor shall respond to monitoring alerts and warnings with prompt corrective actions and escalations. Contractor shall complete all scheduled maintenance in accordance with established policies and procedures. Contractor shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance. Contractor shall manage technology in remote environments. Contractor shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database. Contractor shall provide initial response, Level 1 and Level 2 escalation for outages. Contractor shall schedule maintenance actions in a timely manner. Contractor shall create Power Shell and VBS scripts as needed to automate routine maintenance tasks. Contractor shall facilitate the migration of system into cloud infrastructure. Contractor shall perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems. Contractor shall review system and application logs to verify completion of scheduled jobs such as backups. Contractor shall apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications. Contractor shall configure / add new services as necessary. Contractor shall research and recommend innovative, and where possible automated approaches for system administration tasks. Contractor shall prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project. Contractor shall provide before/ or after core hour work as required. Qualifications Minimum of 4 years of Systems Engineer/Administrator experience Minimum of 2 years of previous experience in architecture and design of complex high-available systems Minimum of 1 year Experience researching and resolving customer product support complaints and issues Possess at least 3 years of Veritas eDiscovery 10 or industry recognized review platform Experience. System administration knowledge of Microsoft Exchange 2016, 2019, and Microsoft O365. Experience administrating and supporting Microsoft Windows server 2016/2019 in a large physical and virtual infrastructure. Full understanding of DNS, WINS, DHCP, and LDAP compliant directories. Strong knowledge of IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS), and network architecture. Experience with VMware virtualization administration and tools, Vsphere console, and a firm understanding of virtualized infrastructure concepts. Disaster recovery and ancillary messaging components. In-depth knowledge of email archival systems messaging systems, system administration and architecture expertise. Demonstrated ability to work independently with high level of initiative and excellent troubleshooting skills, as well as work in a team environment. Pay Range $133,000 -$150,000 Benefits Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees. Job ID 2024-12760 Work Type On-Site Company Description Work Where it Matters. SAVA, an Akima company, is not just another global services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At SAVA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , SAVA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , SAVA delivers global solutions that enhance business processes, lower costs, and take on today's missions with greater opportunity, agility, and strength. As a SAVA employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.