Hearth exists because 50-80% of small businesses in the trades (Roofers, Plumbers, etc.) fail within their first five years. Our mission is to change that forever, and empower small business contractors to build and grow successful companies.
In the last few years, we've built an all-in-one platform that helps SMBs grow sales, protect profits, and save time. With over 10,000 customers, Hearth is a vertical SaaS platform powered by a financial services layer that is currently powering billions in home improvement projects. We are growing, profitable in our base case, and are working to disrupt a fragmented, underserved, $600B market.
Backed by the same investors as SpaceX, Stripe, Palantir, Airbnb, Rippling, Affirm, Brex, and OpenAI (Founders Fund, 8VC, Human Capital), we aim to protect small business entrepreneurship in America, redefine what is possible in running a trades business in today's rapidly changing world, and bring forth a future where every small business owner in the trades can succeed, despite not having a fancy pedigree, special connections, or access to deep pockets.
The Opportunity We're seeking a strategic, detail-oriented leader to become our Vice President of Operations and Legal. This role is crucial for our next phase of growth and offers a unique opportunity to shape the future of Hearth. It serves as an excellent training ground for those with COO aspirations.
Your Mission Inflect Hearth's growth by transforming operations into a scalable, efficient machine while safeguarding our legal interests. You'll directly create leverage for the CEO and senior leadership by:
Leading & optimizing core functions: HR, Talent Acquisition, IT, Compliance, and Legal
Driving company-wide operational excellence
Serving as our primary legal expert and strategist
What You'll Do Operational Leadership
Build, lead, and manage high-performing teams across HR, Talent Acquisition, IT, Compliance, and Legal
Develop and implement strategies to boost efficiency and effectiveness across these departments in the mission of supporting the larger business
Ensure seamless integration and collaboration between different operational units and the broader business
Manage budgets, resource allocation, and strategic planning for these departments
Spearhead cross-functional initiatives to enhance company-wide operations and processes
Develop and monitor KPIs to measure and improve operational performance
Drive a culture of operational excellence and execution
Serve as the primary in-house legal expert, providing guidance on employment law, contracts, risk management, and regulatory compliance
Develop and implement scalable legal processes and procedures to minimize external legal costs
Handle key legal matters internally and hire additional legal support as needed
Provide expertise on employment law to ensure compliance with federal, state, and local regulations
Advise on employee relations and risk mitigation strategies
Manage key vendor relationships, contract negotiations, and legal documentation
Ensure company-wide compliance with all relevant laws and regulations
Business Operations (BizOps)
Lead business operations initiatives that impact performance, culture, and employee experience
Collaborate with leadership on change management and strategic planning
Develop and execute strategic initiatives that drive business growth and operational improvements
Implement best practices and standardized procedures to increase productivity and reduce costs
Align operational strategies with overall business goals
Work closely with the CEO to identify and execute on strategic opportunities
Who you are You are a natural problem-solver with a unique blend of legal acumen and operational excellence. You thrive in dynamic environments and are passionate about building scalable infrastructure for high-growth companies.
Experience & Skills
JD with 7-10 years of experience across legal, compliance, and business operations roles
Strong knowledge of employment law and regulatory compliance, particularly in high-growth environments
Proven track record in BizOps, focusing on efficiency, scaling operations, and leading cross-functional projects
Experience building and managing legal processes that reduce external costs
Familiarity with HR and Recruiting operations
Exceptional leadership, organizational, and communication skills
Demonstrated ability to manage confidential and sensitive information with discretion
Experience in a fast-paced, scaling startup or similar high-growth environment
Personal Characteristics
Meticulous and strategic thinker with strong attention to detail
Passionate about operational excellence and process improvement
Natural leader focused on building and developing high-performing teams
Resilient and adaptable, able to thrive in a dynamic and fast-changing environment
Proactive approach to identifying risks and solving operational bottlenecks
Why This Role Matters As VP of Operations and Legal, you'll be the linchpin in Hearth's growth strategy. Your ability to optimize our operations and navigate legal complexities will directly impact our mission to empower small business owners in the trades. You'll play a crucial role in scaling our operational capabilities to match our business expansion, ensuring that our internal processes and structures evolve efficiently as we grow.
This role offers the opportunity to have a significant impact on a steadily growing business, combining legal expertise with operational leadership. If you're ready to make a substantial difference and grow with a dynamic company that's changing the landscape for small businesses in the trades, we want to hear from you.
Our Core Values
Truth. We value honesty and data. We seek to understand what is reality, so we can effectively respond to it.
Slope. Rate of change over time. We hire and reward based on a team member's potential, capacity, and growth-mindset, rather than a fancy resume.
Mutual Benefit. The best outcomes happen when everyone wins - customers, team members, and the company. We seek to understand each other's aspirations and create alignment to get there.
Competitive Greatness. We desire an opportunity and environment from which to pull the greatest versions of ourselves out into the world, rather than just a "job".
Location & Compensation Hybrid role (3+ days/week) based in NYC, working closely with the CEO and senior leadership
Base plus significant equity ownership, based on experience and strength of fit
Free Employee Assistance Program
Parental Leave Program
Pet Insurance
More About Us Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider employment for qualified applicants with arrest and conviction records.
The pay range for this role is:
200,000 - 250,000 USD per year (New York)
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