Vice President of Operations, Common House Reports to: Chief Executive Officer, Common House
Supervises: General Managers of Clubs
Who we are: Common House specializes in modern social clubs with locations in Richmond, VA, Charlottesville, VA, Chattanooga, TN, New Orleans, LA and more sites joining the portfolio in 2025 and beyond. More than a membership, the Houses provide exceptional spaces and unique amenities to dine, work, and discover through daily programming, connection opportunities with other members in a private club setting where everyone is welcome.
Position Description
The Vice President of Operations (VPO) is a member of the Common House executive leadership team and is responsible for all club operations including but not limited to food and beverage, facilities, concierge and the launching of new clubs nationally. The VPO will create and execute all operational strategies to ensure clubs reach their financial goals through elevated member, guest and employee experiences
Responsibilities include but are not limited to: Food and Beverage OperationsResponsible for oversight and creation of operational policies to be executed at all clubs both current and pipeline. Including but not limited to culinary, member event programming, private event, concierge, and facilities managementDevelops food and beverage strategies and holds club leadership accountable to reach financial goals in sales, payroll management, cost of sales and all expense managementSupervises club leadership who report directly to the VPOApproves all food and beverage menus, leading both front of house and culinary leadership through all processes to ensure member satisfaction and financial goals are metReporting and Financial ManagementAnalyze sales, expense metrics, check-ins, usage, and member feedback on a regular basis, identifying areas for growth and refinement.Creates accurate financial reporting including detailed forecasts, budgets, variance (MBR) and long/short term CAPEX planningDevelops remediation plans to address deficiencies in both financial performance and membership experienceTeam ManagementOversight of employee experience programming including recognition, onboarding and ongoing education to develop, attract and retain team membersEnsure all training programs are up to date and meet the needs of our members, guests and employeesDevelops leaders throughout the organization by engaging on all levelsPre-Opening & ExpansionOperations leader engaging internal teams and external contractors both in the pre deal concept phase through to club openingAssists Vice President of Growth by providing insight into operationalizing new sites as well as providing financial pro-formas to the CFODevelops food and beverage concepts and ensure adherence to brand standards Qualifications Required10+ years leadership experience in the food and beverage industry with a deep knowledge of culinary operations. Advanced financial acumen managing detailed profit and loss statements, budgeting, forecasting and CAPEX planningDeep knowledge of all F&B systems and operationsThought leader with a proven record in scaling operations and people managementMulti unit management experiencePreferredPrivate club experienceStart up experienceCreatorLocationHybridMinimum 50% TravelDenver, Colorado, Atlanta, Georgia, New Orleans, Louisiana, Charlotte, North Carolina