Job summary
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team!We are searching for a VP of Operations for our clubs in MA!Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
Job seniority: director level and above
Responsibilities
• Drive the achievement of financial results, ensure profitability, and the highest level of performance for each club.• Develop and manage sales operating budgets.• Work with Marketing in order to develop measurable and specific sales and marketing efforts on a consistent basis.• Work with all General and Fitness Managers to ensure club profitability.• Manage, hire, and train GM's and FM's• Evaluate club performance in sales and KPI's by ensuring that each General Manager completes and reviews weekly productivity reports.• Review and analyze sales performances against programs, quotes and plans to determine effectiveness.• Model and manage effective supervision to drive sales by consistently delivering exceptional customer service and ensure each club is immaculate and staffed appropriately.• Analyze and monitor the sales and expense figures for each club location, provide feedback and make recommendations for improvement in order to ensure that club profitability is maximized and present district sales for feedback and recommendations.• Develop and implement sales training for all levels, including all new hires and continuing education for employees of all positions- Management, Front desk and Personal Trainers.• Provide recommendations to management for existing and new growth opportunities and market insights.• Create member feedback tools and develop action plans for improvement.• Understand the competitive health club industry landscape within the Districts and communicate opportunities. Monitors competitor products, sales and marketing activities.
Requirements
• Achieve and exceed the Company's sales plans and KPI's (Key Performance Indicators).• Plan and implement sales, both short and long range, targeted toward existing and new markets.• 100% travel. This role will be in a different club across MA Monday through Friday!
