General Responsibilities: Warehouse Coordination:
Supervise day-to-day warehouse operations, including receiving, storing, and shipping activities. Ensure accurate inventory management and coordinate stock levels to meet operational needs. Collaborate with cross-functional teams to streamline processes and enhance overall warehouse efficiency. Allocate resources effectively to maintain optimal operational flow. Quality Assurance Management:
Develop, implement, and maintain robust quality control processes and procedures. Conduct regular inspections and audits to guarantee compliance with quality standards. Investigate and address customer complaints or product quality issues promptly. Implement corrective and preventive actions to uphold quality standards. Collaborate with suppliers and vendors to establish and maintain high-quality standards for incoming materials. Warehouse Systems Coordination:
Develop and implement warehouse management systems (WMS) to improve efficiency. Collaborate with warehouse teams to integrate and optimize technology solutions. Analyze existing warehouse processes, identify areas for improvement, and implement system enhancements. Train and support warehouse staff in the effective use of new systems and technologies. Maintain accurate documentation of system configurations and procedures. Training and Development:
Develop and implement training programs for the warehouse team, focusing on enhancing skills and knowledge relevant to warehouse, event, and sales operations. Identify training needs through performance assessments and feedback from team members. Provide ongoing coaching and mentorship to team members to support their professional growth. Document and maintain training records to track the progress and development of team members. Team Management:
Motivate the warehouse team to achieve organizational goals and maintain culture standards. Provide training and development opportunities to enhance team skills. Ensure effective communication and collaboration among team members. Conduct quarterly performance reviews and address any issues or concerns. Health and Safety Compliance:
Ensure compliance with health and safety regulations in warehouse and event operations. Implement and enforce safety protocols to create a secure working environment. Conduct regular safety audits and training sessions for the operations team. Cost Management:
Monitor and manage operational expenses to ensure cost-effectiveness. Identify opportunities for cost savings without compromising quality. Negotiate contracts with suppliers and vendors to secure favorable terms. Technology Integration:
Evaluate and implement technology solutions to improve operational efficiency. Explore automation opportunities to reduce manual tasks and errors. Reporting and Analysis:
Assist in generating weekly, monthly, quarterly and annual reports on key performance indicators for warehouse, event, and sales operations. Analyze data to identify trends, opportunities, and areas for improvement. Present findings to management and collaborate on strategic decisions. Requirements:
Bachelor's degree in Logistics, Supply Chain Management, or a related field. Minimum of 5 years of experience in warehouse coordination, quality assurance, and systems coordination roles. Proficient in using inventory management software and other relevant operations tools. Demonstrated experience in leading and managing teams effectively. Strong problem-solving skills to identify and address operational challenges. Excellent verbal and written communication skills for effective collaboration with internal teams, vendors, and senior management. Commitment to maintaining high-quality standards and implementing effective quality control measures. Knowledge of health and safety regulations and a proactive approach to compliance. Ability to think strategically and contribute to the development and implementation of organizational goals.
