Web Chat Assistant

Newell Brands is seeking a part-time Web Chat Assistant to join our team in Denver, Colorado. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role.

Responsibilities:1. Assist customers through web chat to provide product information, resolve issues, and offer solutions2. Manage multiple chat conversations simultaneously in a fast-paced environment3. Collaborate with other team members to ensure a seamless customer experience4. Utilize problem-solving skills to address customer inquiries effectively5. Keep up-to-date on product knowledge and company policies6. Provide feedback on customer trends and issues to improve overall customer satisfaction

Requirements:1. Independent thinker who can work effectively with minimal supervision2. Energetic and motivated to deliver exceptional customer service3. Strong teamwork skills to collaborate with colleagues across different departments4. Ability to manage difficult customer situations with sensitivity and professionalism5. Excellent communication skills, both written and verbal6. Proficiency in computer software and web-based applications

Benefits:1. Travel opportunities to attend industry events and conferences2. Travel and spending expenses covered by the company3. Medical coverage for part-time employees

Working Environment:Join a company that is at the forefront of innovation and sets industry benchmarks. Be part of a team that values creativity, collaboration, and excellence.

Deadline to apply: June 23, 2024

Equal Opportunity Statement:Newell Brands is an equal opportunity employer and is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.