SUMMARY
Under the supervision of the Warehouse Manager, the Shipping/Packaging Assistant executes a variety of tasks including package handling, customer communication, and order processing. The position assists with daily coordination and execution of in-house shipping and related logistics. The Shipping Assistant works closely with wine products, merchandise, wine club and tasting rooms. ESSENTIAL DUTIES & RESPONSIBILITIES: This position handles packing and shipping of in-house domestic orders, including but not limited to wine club, web, tasting room, and wholesale sample orders. Accurately handles uploading of orders to ship via UPS or FedEx. Handles communication with club, tasting room, sales/wholesale departments & occasional customer support, including but not limited to interactions via email and phone for assistance regarding existing orders, general inquiries and returns. Assists with accurate inventory of retail, raw materials and shipping supplies Orders and inventories all shipping supplies. Organizes transfers: receiving, pulling and staging, delivering to and receiving from wineries (Tasting rooms & warehouse). Documents customer returns. Responsible for special projects as directed by Warehouse Manager. QUALIFICATIONS: Experience, Knowledge, and Skills ? Must be at least 18 years old. Valid California driver's license with a clean DMV report. 1-2 years of experience in shipping a plus. Proficient with UPS and FedEx systems a plus. Possess a positive attitude and strong work ethic. Excellent team player. Excellent written and oral communication skills Proficient with Microsoft Office/Excel. Willingness to help in a multitude of tasks and learn new skills and programs. Ability to respond to frequently changing needs. Strong attention to detail, organizational and problem-solving skills Experience operating a forklift a plus. PHYSICAL DEMANDS: Work is performed in a warehouse where temperatures can fluctuate from cool to warm frequently and noise level can be moderate to high. Infrequent sitting to operate a desktop computer using keyboard and mouse, employing repetitive arm and wrist motions. Frequent standing and continuous walking on level surfaces. Occasional walking on uneven surfaces. Frequent bending and twisting. Using a step ladder to frequently reach above and below shoulders to stock shelves. Ability to continuously lift up to 10 pounds. Frequent lifting 11-50 pounds. Infrequent lifting over 50 pounds. Ability to frequently carry up to 50 pounds and infrequently carry over 50 pounds. Ability to carry retail items in bins that may be heavy and bulky. Ability to occasionally push/ pull up to 10 pounds, frequently push/pull 11-20 pounds, and occasionally push/pull 21-50 pounds. Infrequent pushing/pulling of over 50 pounds. Ability to push and pull pallets via pallet jack with 14-56 wine cases. We offer a competitive salary, health and employment benefits.
Pay range: $24 - $25 (Depends on Experience)
Cline Cellars provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
