Title: Women's Health Services Charge NurseDepartment: ClinicLast Revised: September 2018Position Type: Full Time/ExemptI. Purpose of PositionResponsible for the day to-day delivery of appropriate, timely and beneficial care for patients, promoting quality healthcare and outcomes. Works in a multi-disciplinary team environment.II. Essential Job Functions/Duties* Ensures the department consistently operates in a high-quality manner.* Responsible for keeping team's day to day schedule on track and on time. Collaborates with PSR Manager and provider team to resolve patient scheduling issues and concerns.* Develops and maintains women's health clinical support staff schedule with support from Assistant Clinical Director with approving and managing PTO requests.* Responsible for managing women's health clinical support schedule when an unexpected absence occurs.* Provides support to the Assistant Clinical Director with ensuring TJC, Infection Control, OSHA, emergency preparedness, infection control and regulatory compliance for the medical clinic.* Participates, and may lead (shared responsibility with Primary Care Charge Nurse), daily huddles.* Maintains regulatory compliance and responsible for inventory of implantable birth control devices such as Nexplanon, IUDs, Essure kits.* Maintains regulatory compliance and responsible for inventory of breast pump program.* Responsible for completing Medication Authorizations and closing gaps in care related to Medications, Therapies, and Treatments for Women's Health Program patients.* Responsible for Women's Health Program related FMLA/HUGS Paperwork.* Assesses patient needs using established clinical guidelines, protocols, and pathways.* Provides patient education, advice and information on health assessment, disease processes, medications and treatment plans.* Provides appropriate follow-up as directed or per established guidelines.* Knowledge of general medical procedures and the ability to anticipate complications and the indicated therapeutic interventions.* Responsible for critical messages/abnormal labs call to patients.* Provides medication refills on standing orders* Receives pharmacy calls for refills* Assists with procedure scheduling* Assists with intake referrals from established partnerships.* Maintains regulatory compliance and reporting of Tennessee Breast and Cervical Cancer Program* Serves as a member of the Connectus Quality Committee* Available to clinical support staff at all times to respond to emergencies and answer questions.* Available to patients, through clinical staff to answer questions and relay information regarding their care.* Visible and available within the clinic to assist with Nurse Visits, Provider assignments when needed, and troubleshooting amongst nursing support staff.* Assists with patient triage* Provides medication refills based upon written standing protocols* Assists with calls from other healthcare providers, labs, and pharmacies* Coordinates with other service lines as needed.* Engages in effective communication.* Utilizes conflict-resolution skills as needed.* Demonstrates use of shared decision making skills.* Works collaboratively across disciplines and administrative functions.* Shares and receives information, concerns and feedback in a supportive manner.III. Additional Job Functions/Duties* Responsible for Circumcision Process (Maintaining Equipment/Scheduling patient/Assist provider with the procedure itself)* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.IV. Education, Experience and CredentialingRequired Qualifications:* Must possess a Nursing Degree from an accredited college or university.* Current registered nurse license in Tennessee* One (1) year nursing experience* Basic Life Support (BLS) certification is required.Preferred Requirements:* Experience in a Women's Health setting.* Experience in case management.* Bachelor's degree preferred.* Bilingual in English and SpanishV. Supervision/Managerial* Must be able to work independently and prioritize with minimal direction.* Must be able to build an effective team environmentVI. Personal Qualifications* Must be reliable and dependable with attendance.* Ability to multi-task in a fast paced environment.* Ability to maintain confidentiality.* Appropriate attire according to company policy.* Attentive to safety and security issues* Demonstrates cultural competence with patients and staff.* Open to continuous learning to build effectiveness.VII. Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Sitting, standing, walking for much of the day* Manual dexterity* Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)* Bending and reachingJob Type: Full-timeExpected hours: 40 per weekBenefits:* Dental insurance* Health insurance* Life insurance* Paid time off* Vision insuranceMedical Specialty:* Labor & DeliveryPhysical Setting:* ClinicSchedule:* 8 hour shift* Day shift* Monday to FridayLicense/Certification:* BLS Certification (Preferred)* LPN (Preferred)* RN (Preferred)Ability to Commute:* Nashville, TN 37204 (Required)Work Location: In person
