Description: The role of this position is to build loads, load trucks (both company and customer vehicles), and assist with maintenance of an efficient, clean, safe, and well-operated lumberyard. As a key point of contact with customers, this position is charged with providing excellence in customer service.
Responsibilities
Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials.
Accurately pulls and stages materials to be picked up or delivered to ensure schedules are met.
Contributes to maintaining the inventory in the yard by conducting cycle counts, keeping the yard organized, and ensuring the correct material is shipped and received.
Properly uses and maintains all equipment.
Commits to continued learning on products, packages, procedures, and more.
Knows and follows all applicable safety rules and procedures.
Knows and follows all applicable rules and procedures regarding sales and inventory management.
Accurately distributes and places all specified building materials as indicated on the order ticket.
Responsible for having the pulled product neatly placed and appearing as orderly and presentable as possible.
Cleans up and properly disposes of all debris.
Is alert to things that need to be done and, without being asked, takes initiative to see that they get done.
Requirements:
Education & Experience
Knowledge of all applicable building material products.
Previous experience in a customer service environment.
Ability to follow all safe and applicable methods of transporting material from the delivery vehicle, by way of stairways, elevators and boom operations, to the point of stocking/delivery.
Must be knowledgeable, trained, capable and licensed/certified by to operate forklift equipment, if needed, often transporting heavy and awkward loads.
Computer literacy and knowledge of current office technology.
Strong communication skills.
Ability to work independently with limited supervision.
High school diploma.
Work Environment
Work is performed in the yard.
Physical Demands
Standing - Occasionally
Walking - Frequently
Sitting - Rarely
Handling/Gripping - Frequently
Reaching Outward - Frequently
Reaching above Shoulder - Frequently
Climbing - Occasionally
Crawling - Never
Squatting or Kneeling - Frequently
Bending - Frequently
Lifting/Carrying - Must be able to lift and move 115 lbs. using safe lifting techniques
Pushing/Pulling - Frequently
PPE Requirement - None
Work Hours
Position is full-time. Occasional overtime may be required.
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