Administrative Assist

KEY POSITION SPECIFIC ROLES & RESPONSIBILITIES: Answers telephone and directs calls in accordance with established process.
Greets residents, families, and visitors and provides general information and assistance.
Directs and/or escorts deliveries to proper areas.
Responds to inquiries and releases information in accordance with established policies and procedures.
Processes, sorts, and may deliver community mail.
Ensures compliance with maintenance of visitor log.
Prepares letters, reports, correspondence, and mailings.
Maintains resident rosters and information related to requests from visitors, calls, etc.
Prepares copies, admission packets, marketing materials, etc., as requested.
Scans and files documentation.
Assists with the accurate maintenance of various files in accordance with established procedures.
May participate in the distribution of funds from the resident trust.
May process and support the AP/AR functions in the community.
Performs other duties as assigned.