Administrative Specialist PT - Animal Control
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Administrative Specialist PT - Animal Control
Salary
$16.79 - $20.99 Hourly
Location
705 N Robert Lanier Baytown, TX
Job Type
Part Time
Job Number
25-00017
Department
Health
Division
Animal Control
Opening Date
10/21/2024
+ Description
+ Benefits
+ Questions
Job Summary
Join our team as a part time Administrative Specialist for our Animal Control!
You will play a vital role in supporting our animal control operations and administrative functions.
You will be responsible for maintaining accurate records, answering incoming calls, and providing exceptional customer service to both our Animal Control Specialists and the public.
The Administrative Specialist is a Part-Time position with the Animal Control Division that performs administrative duties to support the departments overall mission.
Uses/requires office skills to handle: customer service/communications (internal and external), file organization and management, computer skills including data entry, word processing, spreadsheets, data bases, and presentation software, mathematical computation, report and letter preparation, and decision making within scope of position.
Duties
+ Issues and maintains animal release documentation.
Assists customers with the adoption application process and answers a wide variety of questions.
Data entry of all adoptions, redemptions, rescues and process payments.
Assists walk-in customers seeking information, submitting applications, or in filing complaints.
+ Answers and routes incoming calls.
Takes messages, answers questions for the public, and retrieves messages from answering machine.
Monitors transmissions and communications for Animal Control.
Responds to two-way radio.
+ Send letters, make copies, data entry of inspections, complaints, and investigation information, maintains filing system, and creates contractor work orders.
Types and proofreads correspondence for Animal Control Specialists.
+ Handles incoming and outgoing mail.
Adoption and Rescue Services Manager and Animal Control Supervisors in maintaining time sheets and other administrative support activities.
+ Prepares and balances daily deposit while reviewing the day's receipts for errors, resolves overages or shortages.
+ Performs all other related duties as assigned.
Minimum Qualifications
Required:
+ High School Diploma or equivalent (GED).
+ Two years customer service or general office experience OR equivalent combination of education and experience.
+ Intermediate computer processing skills in Microsoft Office.
Preferred:
+ Bilingual
Knowledge, Skills and Abilities
Ability to multi-task, establish priorities, work independently, and maintain organization.
Work requires continual attention to detail in entering, composing, typing and proofing data and materials.
Knowledge of business machine operations, personal computers and related software, and accounting/billing processes.
Must have high level of interpersonal skills to handle sensitive and confidential situations with both internal and external customers.
Position continually requires demonstrated poise, tact, and diplomacy.
Must be able to handle a high volume of complaint driven phone calls that will be entered into the proper computer system.
Ability to get along appropriately with co-workers and the public.
Here at the City of Baytown, in recruiting for our team, we welcome the unique contributions that you bring.
We strive to provide a workplace where differences are honored, with a workforce that reflects the diversity of the people we serve.
Here at the City of Baytown, in recruiting for our team, we welcome the unique contributions that you bring.
We strive to provide a workplace where differences are honored, with a workforce that reflects the diversity of the people we serve.
Attendance is an essential function of this position.
The City reserves the right to require an employee in this position to work overtime.
This position provides services or performs duties for the benefit of the general public during emergency situations.
These may include services or duties different from those performed in the usual course and scope of your job.
In the event of an evacuation, the incumbent in this position may be required to remain to perform needed services.
Overall Position Strength Demands
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
To promote health and wellness, we provide a comprehensive benefits program (listed below) to meet the needs of you and your family.
Our goal is to help you live and work well 365 days a year.
Health & Wellness
+ Gym partnership with Lee College Wellness Center & swimming pool for $58/year
+ Employee Assistance Program providing up to 8 FREE sessions per issue per year
+ SmartDollar: online program providing tips and tools from Dave Ramsey for getting out of debt and building good saving practices
+ Talkspace: app that offers clinical techniques to help dial down the symptoms of stress, anxiety and depression anytime
Retirement
+ MissionSquare and Roth IRA plans: optional retirement savings account
Training
+ The HUB Employee Training Center: we invest in you by equipping you with the knowledge and skills needed to live out our Purpose and Core Values
To explore all of the benefits we offer, please visit: https://baytownbenefits.com/
01
Which of the following best describes your highest level of education completed?
+ High School Diploma/GED
+ Associate's Degree
+ Bachelor's Degree
+ Master's Degree
+ None of the above
02
How many years of customer service or general office experience do you have?
+ Less than 1 year
+ 1 - 2 years
+ 2 - 3 years
+ 3 - 4 years
+ 4 - 5 years
+ 5 + years
+ None of the above
03
What is your skill level with Microsoft Office applications?
+ No experience with Microsoft Office
+ Beginner
+ Intermediate
+ Advanced
+ Expert
04
If you are bilingual in which language are you most proficient?
+ I am not bilingual
+ Spanish
+ Vietnamese
+ Chinese
+ French
+ Urdu
+ Other
+ American Sign Language
Required Question
Agency
City of Baytown
Address
2401 Market Street Baytown, Texas, 77520
Phone
281-422-8281
Website
http://www.baytown.org
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