LOCATION: 4287 Route 130 S, Edgewater Park, NJ, US 08010
Overview As part of the Application support team, you will be responsible for providing tier 2 level support for Burlington Stores Retail and Corporate applications. This includes, but is not limited to, fixing Point of Sale (POS), mPOS, Back-Office Application Suite, Store Operation Applications, DocMGR, Time Management, Reporting Systems, software updates, maintenance, and deployments. You will support end users using your analytical, organizational, and technical skills. The Application Support Specialist II will help identify trending issues and partner with Tier III support teams to find interim workarounds and permanent solutions. You will be the Deployment SME on various IT initiatives, planning, communicating, executing, and monitoring software deployments. This position ensures changes are appropriately communicated and documented in the knowledge base, executing all tasks in accordance with quality standards and technical procedures, leading to a high degree of partner satisfaction.
This position is hybrid (every other week, Wednesdays/Thursdays). Holiday, weekend, and on-call coverage are required. Project work may occasionally occur during overnight hours (1 AM – 7 AM).
Experience: At least 3 years of IT/application support required. Minimum of 2+ years of experience supporting retail solutions including POS and Back Office Software. XStore (Oracle Solution) is highly preferred. Skills and Abilities: Knowledge of retail IT hardware. Knowledge of ITIL best practices (a plus). Knowledge of any of the following is a strong plus: retail, merchandising, allocation, replenishment, supply chain, CRM, planning, MPOS, POS, sales reporting, and system integration. Familiarity with SQL statements is preferred. Scripting (VBScript, MS-DOS, PowerShell) experience is preferred. Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays, and a 401(k) plan.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Posting Number: ******** Location: US-NJ-Edgewater Park Address: 4287 Route 130 S Zip Code: 08010 Workplace Type: Hybrid Position Type: Regular Full-Time Career Site Category: Corporate Position Category: Information Technology Evergreen: No Min: USD $20.50/Hour Mid: USD $25.00/Hour
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