DescriptionWe are hiring an Assistant General Manager!
We are looking for a leader with a passion for hospitality and customer service, a great coach who can mentor and develop a team to achieve excellent results, and an overall trendsetter willing to take our service and associates to the next level.
This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.
Role Responsibilities: Ensures that all brand standards are being maintained in each area of the property.Oversees the operation of all hotel property departments.Maintains current licenses and permits as prescribed by local, state, and federal agencies.Provides a safe working environment in compliance with OSHA/MSDS.Ensures compliance with all corporate accounting procedures.Covers front desk shifts as needed.Ensures each department has accurate and complete inventory and all supplies are maintained.Assists and approves department managers' scheduling against guest and hours/occupied room goals.Assists team supervisors and managers with constructive coaching and counseling.Motivates and empowers staff to solve guest issues.Focuses on guest satisfaction scores and strategies for improvements.Provides excellent customer service by being readily available/approachable for all guests.Ensures training and onboarding of all new team members are thorough and completed in a timely fashion.Assists managers in proactive hiring and ensuring appropriate staffing levels in all areas.Benefits (Full Time Associates only): We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord? Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It's important for us to provide a great work environment for our associates, and we strive to hire the BEST associates in the market.
Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and our commitment to providing the best customer service and quality accommodations in every market we exist.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Marriott Experience encouraged to apply.
Salary: $77,093.00-$95,000
Source: Concord Hospitality
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