Job Details Job Location: Roger Dunn Golf Shops - Canoga Park - Canoga Park, CA Position Type: Full Time Salary Range: Undisclosed Job Category: Store Management
What We Offer: Our Assistant Managers receive base pay + quarterly bonuses.We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.Roger Dunn Golf Shops is part of the Worldwide Golf family, which has over 95 stores in 25+ states. We've been in business for over 50 years and are growing!Worldwide Golf is one of the largest golf retailers in the world, providing more opportunities for growth and mobility.Job Description: The Assistant Manager at Roger Dunn Golf Shops is responsible for promoting and maintaining a store culture that aligns with Worldwide Golf's values, including the "Sure No Problem" philosophy, which emphasizes putting the customer first to ensure a memorable and positive experience.
The Assistant Manager executes the day-to-day plans and strategies developed by the Store Manager and shares ownership for creating a positive golf store experience. Responsibilities Include:
Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and golf products & merchandise are displayed to brand presentation.Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising, and display maintenance.Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs, and audits.Monitor company communication tools daily and adjust schedule to execute workload as needed.Become a Roger Dunn Golf Shops brand ambassador in the local community, making key external relationships and partnerships in the golf industry.Respond to negative customer experiences by de-escalating situations and making things right for the customer. Use feedback to recognize/coach employees.Help employees grow their career and golf skill set by identifying additional opportunities for growth.Recognize and suggest ways to improve processes.Qualifications Desired: 2+ years of retail management experience OR experience working in the golf industry is required.A strong golf background is preferred, but not required if the candidate has extensive retail management experience.Requirements: Working knowledge of POS register system and word-processing, spreadsheet, inventory, internet, and order processing systems.Ability to read, write, analyze, and interpret business reports, correspondence, and procedures effectively, presenting that information with excellent written and verbal communication skills.Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.Ability to access all areas of the store including sales floor, stock area, and register area by standing, walking, stooping, crawling, climbing, crouching, kneeling, and lifting/moving up to 35 pounds at any given time.Work varied hours/days as business dictates.This is a full-time position.
Who We Are: Roger Dunn Golf Shops is part of the Worldwide Golf family, which includes well-renowned golf retail and e-commerce brands.
*The pay range for this position is $45,000 - $55,000 per year, plus quarterly bonuses based on store sales. Individual starting pay within this range may depend on geography, experience, expertise, and education/training.
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