Ensure that department employees provide excellent customer service and receive appropriate customer service training.Assist the VitaCare Manager as necessary to train, schedule, & maintain a qualified team.Ensure the department is fully stocked, faced, priced, and rotated, following established merchandising procedures.Ensure that sales floor department shelves, displays, aisles, and storage areas are maintained in a clean, orderly condition, satisfying Health Department and store safety standards.Handle unsellable items & returned for credit or disposed of following Mother's Market procedures.Communicate maintenance needs to the VitaCare Manager.Assist VitaCare Manager in the design and implementation of procedures for ordering, receiving, inventory tracking, and back room organization.Direct department merchandising layout including special displays and promotions.Meet labor, sales and margin goals determined in accordance with the Store Manager.Communicate relevant sales, standards, expectations, policy changes & product knowledge to team.Support the VitaCare Manager as needed & other related duties as assigned.QUALIFICATION GUIDELINES Any combination equivalent to, but not limited to, the following:
Training/Education:
Minimum of High School Diploma or G.E.D. certificate.Experience:
Prior experience as an assistant manager in vitamins, body care or current/previous experience in vitamins & body care.Knowledge of:
Verbal proficiency of the English language, and be able to read and write at an advanced level.Computer literacy (Word, Excel, and Outlook), excellent customer service skills and proficiency in basic math.Model excellent customer service, and hold your staff accountable for doing the same.Be able and prepared to cover breaks for other staff members when needed.Place service calls, deal with vendors and contractors.Physical Requirements/Working Conditions: Stock shelves using carts, box cutters and dollies.Vast majority of items are 3 lbs. or less - Height lifted from 6" to 6ft.Items lifted usually in excess of 100 times per day.Carry individual product and case boxes, carried from cart to shelves up to 10 ft.Push/pull carts and dollies of single and cased product.Special Requirements: Must be available to work various shifts as needed.Must be available to work at all store locations as needed.This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.
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