Job Description We are looking for a BDC Specialist to join our team. The BDC Specialist works to ensure customer satisfaction and business growth. Our ideal candidate has a high school diploma or GED, excellent communication and presentation skills, good math skills, and a valid and clean driver's license.
We want to hire only the best, so you must pass a drug test and a background check.
We invest in our team through our benefits, long-term career opportunities, and training programs because we believe happy employees make happy customers. Our management team is dedicated to your success, and we also offer great opportunities for professional development. If you are looking for a great opportunity to shift your career into drive, please apply with us today!
Responsibilities Promotes and seeks out opportunities to deliver a top-notch customer experienceInteracts with customers to identify their individual needs and opportunities for new/used cars sales presentationWorks closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRMCompletes phone calls as assigned by the BDC ManagerActs as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting rolesConducts sales department service toursStays informed about new products, features, accessories, etc., and their benefits to customersAttends product and sales training as requested by BDCAttends sales meetingsMaintains a professional appearanceManages all required paperwork and records and prepares documentation (forms, reports, etc.) when neededProvides timely and accurate reports as requiredGreets all customers in a warm, sincere, and helpful mannerHandles customer complaints or escalates when necessaryComplies with and enforces all safety policies and proceduresPerforms other duties as assignedQualifications High school diploma or GEDBDC experience preferredSufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsStrong writing skills to write reports, business correspondence, procedure manuals, and advertising copyPresentation skills to share information and respond to questions from groups of managers, clients, customers, and the general publicMathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to interpret and follow instructions shared in written, verbal, diagram, or scheduleClean driving record and a valid driver's licenseMust pass a pre-employment background and drug testAble to achieve goals with limited direct supervisionExcellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress Benefits Health InsuranceDental InsuranceVision InsuranceSick Leave401(k)Paid Time Off (PTO)Competitive Pay PlansEmployee Discount purchase programEmployee Assistance programsEmployee Referral Program Company Description WHY WORK FOR THE ATLANTIC AUTO GROUP? The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic has locations all over Long Island. Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac.
With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties. As Atlantic continues to add new locations, finding new employees is a major priority.
The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic's future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels.
Atlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities.
WE WELCOME VETERANS
We believe in the abilities of our military, and we're actively recruiting them to the Atlantic Auto Group team. Hiring a veteran can be one of the best decisions a company can make. Military veterans are quick learners and they're team players. They are leaders with discipline, training, and a passion for service. We're actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to Atlantic and to help us build a better business.
OUR BENEFITS We currently offer discounted vehicle purchases to all employees and medical, dental, and vision, paid time off & sick leave as well as 401k benefits to our full-time employees who've met their eligibility requirements. With competitive pay plans, a 401k program, and Atlantic's commitment to customer service, it's no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country.
We want to hire only the best, so all applicants must successfully pass a drug and background check and have a clean and valid NY State License.
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