Automotive Express Service Advisor

Castle CDJR, Naperville is looking for an Express Service Advisor to join our team.
We are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where you can thrive to make it happen! If this sounds like something of interest to you, please apply now with any relevant qualifications that would make you a valuable addition here at Castle Auto Group. What We Offer 401(K) with employer matchMajor Medical & Dental (50% employee paid premium)VisionVoluntary Benefits (Accident, Critical Illness, Disability, and more)Life InsurancePaid Time OffEmployee vehicle purchase discountsFlexible work scheduleCareer advancementResponsibilities: Ability to work under pressure and handle a busy workload under sometimes stressful conditionsHave some experience in Customer Service/ Sales, ideally in automotiveLove to help people and find ways to create happy customersAbility to multi-task and work in a fast paced environmentHave a naturally happy and outgoing demeanorWork alongside your dealership peers to create an exceptional customer experience geared to drive customer loyalty and retentionPrevious experience at "quicky" lube shops, department store auto shops or dealerships a plusSelf-motivated and enthusiastic presence in a team environmentBe a great teammate to your co-workers, always willing to go above and beyondReport to management any circumstances that compromise the integrity of the dealershipEnsure that customer inconveniences, complaints and misunderstandings are dealt with fairly, compassionately, and timelyQualifications: Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceConsistent record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedAble to work with little supervisionValid driver's license and meet insurability standardsWe are looking for qualified, quality people who are ready to start their career within our family.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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