Our Firm
American Century Investments® is a leading global asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve human health and save lives.
Founded in 1958, the firm's 1,400 employees serve financial professionals, institutions, corporations, and individual investors, offering a wide range of investment strategies across a variety of investment disciplines.
We are committed to providing institutional-quality, actively managed solutions with a performance-centered mindset.
Our expertise spans global growth equity, global value equity, disciplined equity, multi-asset strategies, global fixed income, alternatives, and ETFs.
Privately controlled and independent, we focus solely on investment management.
This empowers us to align our decisions with client expectations and concentrate on their long-term money management needs.
Our culture of winning behaviors exemplifies our dedication to clients every single day.
Delivering investment results enables us to distribute over 40% of our dividends-more than $1.8 billion - to the Stowers Institute for Medical Research, a 500-person, non-profit basic biomedical research organization with a controlling interest in American Century Investments.
Our dividend payments provide ongoing financial support for the Institute's work of uncovering the causes, treatments, and prevention of life-threatening diseases, like cancer.
For more information, please visit americancentury.com.
Job Summary
The American Century Investments Technology Group seeks a skilled and dedicated AV Technician to join our team.
This position is crucial for ensuring the smooth operation of audiovisual equipment throughout our office.
The AV Specialist will be responsible for running live events from the booth in the auditorium, handling video conferencing room hardware, and maintaining digital signage.
The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for delivering high-quality audiovisual experiences.
This onsite position will be based out of our Kansas City, MO office.
Responsibilities Run live events in our auditorium and other large conference rooms.
Be responsible for the audio/visual infrastructure of the firm in its conference rooms and event venues.
Provide support engineering, installation, maintenance, and technical performance for all firm-operated audio/visual systems.
Maintain and repair all audio/visual systems as well as determine when outside repair is warranted to perform the required maintenance or repairs.
Report on the various systems to track usage and monitor maintenance schedules and repairs.
Participate in the planning of AV installations, events, and other firm audio/visual/production needs.
Maintain and manage inventory of media equipment.
Oversee the instruction of audiovisual equipment and systems in technology-equipped rooms.
Recommend purchases and repairs of audiovisual equipment/systems and supplies as needed.
Required Qualifications 3+ years of customer service experience in a corporate setting or related environment.
Demonstrated ability to quickly learn and adapt to new technologies and tools.
Strong problem-solving skills and a keen interest in technology.
Must have working knowledge of operating and troubleshooting virtual meeting platforms such as Microsoft Teams, Cisco WebEx, or Zoom.
Must have a solid understanding of word processing and spreadsheet software for reports, graphics, and statistics.
Outstanding communication and organizational skills.
Ability to work independently under limited supervision as well as collaboratively in a team setting.
Exhibits the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven, Adheres to the highest ethical standards and business practices, and Supports a culture of compliance.
Must be able to occasionally climb ladders, and move and lift equipment of 50-75 lbs.
Must be willing to work onsite Monday through Friday (8am-5pm CT) at our Kansas City Headquarters.
Must be willing to accommodate a multifaceted work week with the ability to work the occasional evening or weekend if required.
Preferred Qualifications 1+ years of audiovisual experience.
Experience with Crestron.
Experience with Cisco collaboration devices.
Additional Requirements
Employees are required to be in the office on a scheduled frequency.
Adherence to this schedule is essential to fulfilling the expectations of the role.
American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations.
As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.
American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws.
ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.
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