A Small Community Bank with Big Opportunities! If you thrive in a fast paced, entrepreneurial work environment and have 2-3 years + experience with a bank or credit union working in a branch, operations, or accounting, we would love to speak with you about this position.
POSITION TITLE :
Bank Operations Trainee
POSITION OVERVIEW: Engage with customers and teammates in the bank operations department in helping set controls, assisting with wire transfers and ACH products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Particpate in hands-on training, review and learn operational proceedures including Wire Processing, Daily Exception Items: Non-Post, NSF Processing, Outgoing Returns, Chargebacks, Adjustments, Encoding Errors, Dormant and Inactive Account Review. Process ATM/Debit Card Reg E dispute requests, ACH, IP and Exposure monitoring, Mobile Deposit Verification. Help Monitor BSA Reports and Alerts, Currency Transaction Reports Work with internal computer systems to Track accounts for Reg D violations, Stop Payment Verification Understand and comply with all requirements, laws and regulations applicable to position. Participate in projects related to payments initiatives of the bank. Other duties and projects as assigned depending on experience. SKILLS AND ABILITIES: Attention to Detail - Ability to work independently and as a member of a small team. Analytical Problem Solving - Collects and researches data, develop alternative solutions to resolving problems and improving processes. Project Management - Develops project plans; Manages project team activities. Customer Service - Respond promptly to customer needs; Solicit customer feedback to improve service; Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. QUALIFICATIONS & EXPERIENCE: Minimum of 2-3 years of experience in a bank or credit union in payments, or other back-office operations. Demonstrated competence in resolution of operational issues. High School Diploma or GED required. 4-year University Degree desired. Excellent oral and written communication skills, Basic knowledge of Microsoft Word and Excel Detail oriented along with excellent organizational, problem solving, follow-up, and excellent Customer Service Skills. Strives to continuously Build Knowledge and Skills. By joining our dynamic team as a key member of the Bank Operations group, you will experience our unique culture as a boutique commercial and digital payments bank. We foster a collaborative environment that encourages growth and offers numerous advancement opportunities.
Tim Pendergast
Founder & CTO
Phone: | e-mail:
