Position: Barista
Reports To: Management
Wage: $18
FLSA Status: Non- Exempt
JOB DESCRIPTION Experience: Minimum of 3 years of experience in a comparable position. Professional appearance, (No headphones, hats, or loose pants), excellent interpersonal and communication skills.
Role & Responsibilities:
Prepare coffee bar and keep it well stocked with ice, mixers, condiments, napkins, straws, glassware, and utensils.Protect establishment and patrons by adhering to sanitation, safety and organizationPrepare and sell coffee drinks by following recipes and preparation techniques for coffee drinksCreate a positive guest experience by guiding guests through the menu, recommending drinks, etc.Maintain a thorough understanding of all menu items and is able to answer questions regarding drink items and their preparationUse Clover quickly and in proper sequence according to standard, receiving and executing coffee bar orders, identifying patrons' needs and special requestsMaintain coffee bar setting by removing empty glasses as completed, replenishing utensils, replenishing beverages, refilling water glasses, being alert to patron spills or other special needsEnsure consistently clean cups/glasses, bar equipment and working areas Maintain inventories by replenishing coffee bean supply, maintaining supplies, etc.Deliver an amazing guest experienceDrive sales and promote the brandFollow portion guidelines to ensure cost control, while maximizing the Guest experienceEnsure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate changeMust demonstrate ability to operate Clover, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift Skills and Knowledge: Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Professionalism
Physical Requirements: Must be able to lift and carry 60 pounds.
Must be able to stand, walk, lift, and bend for long periods of time.
Dress Attire: Dark blue wash fitted jeans, Black long sleeve button shirt (black or clear button,) Black non-athletic tennis shoes