JOB TITLE: Business Process Consultant (C. Advanced) DURATION: 6+ Months
LOCATION: Tallahassee, FL Minimum Qualifications:
1) Ability to communicate effectively (verbally and in writing) with Department staff at various levels;
2) A minimum of ten (10) years of IT business/industry work experience;
3) A minimum of seven (7) years of experience in performing business analyses on IT projects;
4) Experience in the use of Microsoft Visio for creating the process model diagrams;
5) Experience with Agile and Dev Ops methodologies;
6) Experience translating business requirements into use cases/user stories and acceptance criteria.
Preferred Experience:
1) Skills and experience in conducting meetings with individuals and groups of people to discuss business processes.
The people involved may be at the manager level or end user level.
People may be business-oriented or technical (IT) staff.
The contractor will be expected to be the lead in all meetings and discussions related to their analysis.
Experience with Joint Application Development (JAD) techniques is beneficial.
2) Good verbal/communication skills.
3) Good writing skills.
4) Good technical writing skills.
5) Good problem solving and critical thinking skills
6) Skills and experience conducting Cost Benefit Analyses
7) Skills and experience in business process re-engineering
8) Skills and experiences in deriving business process and data requirements from the reading and analyzing of process and systems documentation.
9) Skills and experiences in translating the information from meetings and written materials into process models and/or process flow models.
10) Writing skills and experience to create a data dictionary.
Experience in the use of Microsoft Word is required.
11) Experiences in working with IT technical staff to determine the infrastructure components within which any potential solution or modification would need to be able to operate.
Educational qualifications meeting at least one of the following levels:
1) A minimum of a bachelor's degree in Computer Science, Information Systems, Business Administration, or another related field;
2) Equivalent work experience.
Business Process Consultant Task List: Contractor, through the selected candidate, must perform the following tasks as assigned by the Contract Manager and described in the list below:
A.
Prepare deliverables identified by the client's Functional Manager, within the timeframe specified by the Contract Manager(s).
Deliverables the Contractor will be responsible for producing include, but are not limited to:
i.
Current (AS IS) business process and customer journey maps
ii.
Process Improvement Logs
iii.
Requirements for Future (TO BE) business processes and customer journey maps
iv.
Process-focused Gap Analysis
v. Solution-focused Gap Analysis vi.
Information Technology (IT) Solution Requirements
vii.
Business Process Models (Diagram and Narrative)
viii.
Entity Relationship Diagrams (ERD)
ix.
Data Dictionaries
x.
Data Flow Diagrams
xi.
Business Process Re-engineering (BPR) Plans
xii.
Remediation Implementation Plans
xiii.
Cost Benefit Analysis
xiv.
User Stories
xv.
Acceptance Criteria
xvi.
Business Cases