Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!
We are currently hiring for a Caregiver Manager to join our branch located in Yakima, WA. Summary
The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.
Duties Collaborate with Talent Acquisition: Discuss client needs and market insights.Engage New Caregivers: Prepare them for their first day prior to orientation.Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.Partner with Staffing: Provide insights on client and caregiver requirements.Facilitate Client Introductions: Accompany caregivers on their initial shift.Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.Serve as Contact Point: Address caregiver inquiries and concerns promptly.Conduct Performance Evaluations: Offer regular feedback to support caregiver development.Assist HR: Facilitate progressive discipline as necessary.Maintain Records: Keep accurate logs of caregiver communications and requests.Participate in Meetings: Engage in company meetings and training sessions.Adhere to Policies: Follow all company and regulatory guidelines.Other Duties: As assigned. Requirements Minimum Qualifications: At least 1 year of experience in healthcare or senior care management.Proficient in Microsoft Office Suite.Strong time management and decision-making abilities.Exceptional leadership and communication skills.Commitment to enhancing the quality of life for caregivers and clients.Fluent in English (spoken and written).2-3 professional references.Valid driver's license and auto insurance. Preferred Qualifications:
Experience with a Point of Care softwareExperience working with older adults or individuals with disabilities in a caregiving or healthcare setting. Benefits & Perks Medical, Dental, Vision and Prescription Insurance options3 weeks of Paid Time Off401k10 Paid HolidaysHealth Savings AccountEmployee Assistance ProgramLeadership Development Program and career growth opportunities FRHC is an equal opportunity employer.